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Posts with tag blizzard-q-and-a

Blizzard wants your questions

Lady shrug
WoW players are full of questions about the game. Why are we going to raid X? Why is this character behaving this way? Why did you guys nerf my favorite spell? Where will we be going next expansion? When do I get my pony?*

Over on the official WoW forums, Bashiok has announced that Blizzard is looking into new ways to communicate with their fans, and in particular, new ways to answer questions. This testing phase has begun with an open thread calling for any and all questions you may have relating to WoW. They expect a great deal of topics relating to 5.4, considering its newness, but don't feel obligated to limit yourself to 5.4, any topics are welcomed. So head on over to the thread and vent your curiosity, it's for the greater good!

*There is no pony, only mage tears.

Filed under: News items

Live chat Customer Support Q&A this Thursday

Live chat Customer Support Q&A this Thursday
Ever had a burning question about the customer service side of World of Warcraft, or other Blizzard games? This Thursday, you'll have your chance to ask. Blizzard is hosting its first-ever CoveritLive chat featuring customer support representatives from all of Blizzard's games. The chat will be focused primarily on World of Warcraft, but the panelists can field some questions regarding Diablo III and StarCraft II support as well.

Keep in mind, this is not a development Q&A -- so keep your questions about whether or not Atiesh will return to the game's loot tables along with Alleria and Turalyon for another time. However, if you have any questions regarding the policies and the customer service side of Blizzard, this is an excellent time to get those questions cleared up.

The Q&A will be this Thursday, December 13, from 5-6pm PST. Unlike previous Q&A chat sessions, this one will be taking place directly on Blizzard's website. And if you need an email reminder, you can sign up for one directly through the official blog post.

Filed under: Blizzard, News items

Blizzard blog explains how to send or receive a Scroll of Resurrection

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Since the Scroll of Resurrection was revamped and brought back, it's been a system that has generated a lot of interest in the playerbase. Due to some of the amazing rewards such as a spectral mount for the SoR sender and a boosted level 80 character and a free copy of Cataclysm for the receiver, a lot of players have spent the past month trying to navigate through the confusing system to send a SoR.

As an answer to their confusion, Blizzard released two detailed Scroll of Resurrection videos in a blog post yesterday, which thankfully answer some of the common concerns brought up in our post last week.

Our updated Scroll of Resurrection campaign is well underway, and many players are taking advantage of this opportunity to bring friends and former guildmates back to the game. We've noticed that many of you have questions about how the program works. We're here to provide answers, and one of the ways that we're doing so is with this pair of quick tutorial videos. The first is for those of you who are sending Scrolls of Resurrection, and the second is for those receiving them.

One video shows you everything you need to do to send a SoR to a friend whose time has lapsed, including instructions for claiming your mount. The other is a guide to accepting a Scroll of Resurrection, showing you how to get back into the game quickly and efficiently. As an added bonus, the voice of the second video has an excellent British accent.

It's open warfare between Alliance and Horde in Mists of Pandaria, World of Warcraft's next expansion. Jump into five new levels with new talents and class mechanics, try the new monk class, and create a pandaren character to ally with either Horde or Alliance. Look for expansion basics in our Mists FAQ, or dig into our spring press event coverage for more details!

Filed under: News items

Ask your Scroll of Resurrection questions

Many players seem to be having a difficult time deciphering the intricacies of the revamped Scroll of Resurrection system. Whether that's because the Scroll of Resurrection Walkthrough support page isn't visible enough or the system is just that complicated, we don't know. What we do know is that Blizzard has offered us a pretty cool opportunity -- a Q&A about the Scroll of Resurrection system, with the questions coming from WoW Insider readers.

Are you not sure how the system works? Have you run into an issue that you don't quite understand? Aspects of the system that you think could be improved, perhaps? Drop all of that in the comments below, and we'll forward the most common questions on to Blizzard.

Filed under: Analysis / Opinion

Encrypted Text: Everything but Vanish

Every Wednesday, Chase Christian of Encrypted Text invites you to enter the world of shadows, as we explore the secrets and mechanics of the Rogue class. This week, we talk about what's up next for the Rogue class. Hopefully, nothing!

While I don't have any official numbers, I think it's easy to say that Rogues are the class that sees the most complaints from others. Crying about Death Knights has been en vogue recently, but we've still got years of threads calling for the complete and utter downfall of every assassin. While all of this negative press has resulted in a few nerfs that nobody was happy with, it seems that Blizzard has chosen to rise above the noise and ensure our slot at the top of both the DPS meters and PvP representation charts.

We went through a spell as the least-played class of WotLK: a level that Rogues had never even approached previously. We were largely middle-of-the-pack in PvE and PvP, with HAT exploits and Glyphed Vigor + Overkill + Mutilate combos barely sustaining us. However, Blizzard heard our cries for a resurrection, and we were reborn in patch 3.1. With the newly minted PPM Poison mechanics adding gobs of nature damage to every spec, and the redesigned Combat tree breathing life into the raiding scene, we're sitting pretty as the #1 DPS class in both Ulduar and the arena. The question that's on my mind now: "What next?"

Read more →

Filed under: Rogue, Analysis / Opinion, (Rogue) Encrypted Text

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