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Posts with tag blogsmith

WoW.com's RSS feed issues should be fixed now

A lot of you have noticed some issues with our RSS feed this afternoon (and a little bit last night) and trust me, we know that you know. Our inbox has been absolutely flooded! So to try and help the confusion (and slow the flood of e-mails), here's what happened: Our network (us, Joystiq, Massively, Engadget, etc) was hit with a few database problems over the last 24 hours.

It's nothing to worry about, everything is fixed now and should be just fine. In the process of making things fine, our RSS feed was pinged with all sorts of 'new' information, causing the duplicates that a lot of you saw. Seven postings of the latest Around Azeroth? WTF? Yeah, sorry about that. We definitely keep an eye on our own RSS feed to make sure everything is going smoothly, so if it isn't, we'll know about it pretty quickly.

Again, we're sorry about the spam to you guys using our RSS feed. To those of you that aren't using our RSS feed... why aren't you using it!? Google Reader is probably one of the most convenient things ever. You can find out about our various feed offerings over here.

Filed under: Analysis / Opinion

How to comment on WoW Insider

A lot of readers have been asking lately about the new commenting system, and so here's a short guide to setting yourself up in our comments section here on WoW Insider.

Our new comments section will not only remember all of your personal information, but they'll also let you use an avatar of your choosing, and even reply to and moderate others' comments. First things first, you've got to get set up with a password. To get one, you simply leave a comment as a new user, putting your name and email in the comments form (under "New Users" below). Then, you'll get sent a message to that email address, with a password (usually random letters and numbers) to sign back in. Come back to the site, and now leave another comment with your email, and the new password (under the "Current Users" title in the comments section), and you're good to go.

The next thing you'll want to do is set up your profile, and you can do that by clicking on your name in the comment that you posted.

Update: Hopefully this is working for everybody. Lots of people are asking why we do it this way, and I've got a short answer and a long answer. Short answer is "because this is how Blogsmith does it, and we're run with Blogsmith." Longer answer is that the system was designed, I believe, to be quick and easy-- enter your info as a new user, and you get your password and account set up for you. Enter your info as a "current user," and you never have to click another email again. We are listening to your feedback, so if you have ideas, we're all ears (and of course whatever we come up with has to be implemented by our coders, so thanks for being patient). But for now, this is how it works, and hopefully everyone has their situation figured out. Thanks again for reading!

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Filed under: Analysis / Opinion, WoW Insider Business, Odds and ends

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