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Posts with tag care-package

15 Minutes of Fame: Care packages spur renaissance of community spirit

Thank-you note
From Hollywood celebrities to the guy next door, millions of people have made World of Warcraft a part of their lives. How do you play WoW? We're giving each approach its own 15 Minutes of Fame.

All we need to introduce the topic of this week's 15 Minutes of Fame is a simple realm name: Moon Guard. Aha! I see some of you out there have been paying attention ... That's right, Moon Guard's the realm with the reputation for, shall we say, a somewhat more exotic (or was that erotic?) playstyle. Ready to go behind the scenes with a leading realm figure who'll give us the inside scoop on what really goes down on Moon Guard?

Well, hang on there, Hoss -- because this ain't yo' mama's Moon Guard (or even your creepy Uncle Harold's). This is a decidedly more respectable Moon Guard. This is a Moon Guard that helps out new players with free care packages, no strings attached. This is a Moon Guard that's building an entire YouTube channel to spotlight interesting realm personalities. This is a Moon Guard whose players josh around with an in-character advice column run by a goblin. This is a Moon Guard boasting a recent player-run roleplaying event that virtually exploded onto the forum scene.

Meet Venita, who's spurred on a huge part of this renaissance of community spirit with a wildly popular care package program for realm newbies plus an upcoming community spotlight program making its debut next month on YouTube.

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Filed under: Interviews, 15 Minutes of Fame

Account Administration encouraged not to restore hacked characters

Please see the update to this original post.

In a stunning revelation from a veteran account administrator at Blizzard, WoW.com has learned that account administrators are being encouraged by Blizzard managers not to restore people's characters and items after their account has been ransacked by gold sellers and keyloggers. Instead, account administrators are being told to give people a "care package" and get them to accept the package in lieu of total account restoration.

If the player does not accept this care package, they are then forced to go into a character restoration queue that is consistently several days to weeks long. According to sources familiar with the situation, this "care package policy" has been implemented in order to lighten the work load of those Blizzard employees who perform account restorations. Similar policies have existed at other times account compromises have been high, such as during the transition from Vanilla WoW to The Burning Crusade.

This care package being offered consists of the following:

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Filed under: Blizzard, News items, Account Security

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