This communication is often times hard to do, even for the most seasoned communicator. How do you tell someone that their tanking is so awful you'd rather let the hunter's pet be the main tank? What do you say to a healer to get them to understand that healing means more than casting their biggest heal all the time? And what do you do with the DPS who always decides to pull for the group?
Recently I've taken up a new way to deal with all these things. I call it the Silent Bob approach to group management.
The approach is outlined by three simple steps.