Posts with tag connecting

Many folks this afternoon playing on EU servers have tipped us to the issues going on with Battle.net. It seems that they are unable to logon, with all accounts being stuck on the "Connecting" phase.

This is really bad timing for this to be happening, as it was just announced yesterday that on November 11th in the US and November 12th in the EU all accounts will have to be converted to Battle.net accounts. Many people are concerned that these problems will persist through the conversion, although it's important to remember that these issues have existed before Battle.net came about as well.

There has not been any official word from Blizzard on today's EU problems, but that hopefully be coming along shortly -- along with an idea of when it all will be fixed.

It should be no surprise to anyone that the authentication servers are having issues lately - the servers themselves may be running fine, and perhaps you have a few friends whom you know are connected and playing, yet you can't get past login.  Or perhaps your server doesn't even appear on the server list when you do manage to log on.  Well, Eyonix has made a post in the general forums providing some clarification on the problem.  Apparently last night's troubles were due to a hardware failure, and because the failure occurred during peak playing hours, all players will be receiving a day's credit to their account.  However, while the hardware failure was fixed, we should continue to expect slow logins during peak hours.  However, there is hope - they should soon be moving to an improved authentication platform, which should reduce the login lag.  No ETA on this system, but at least it's coming.