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Posts with tag customer-service-forums

Blizzard to patrol Moon Guard's Goldshire for harassment, erotic role playing

Blizzard announced via the customer support forum that it will take proactive steps to quell some of the unsavory behavior on Moon Guard (US), a server notable for its infamous Goldshire inn naughty shenanigans. After a father posted about canceling his son's account because of the general and trade chats on the Moon Guard server, Blizzard customer service responded in definitive terms -- Moon Guard's Goldshire will be actively "patrolled" by customer service team members.

Check out the full Blizzard response after the break.

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Filed under: News items, Account Security

Why you probably will never get a blue response


Here's the tldr version of the article for folks that are so inclined:

Question: How can I get blue to respond to my forum post?
Answer: You can't.

Question: Will I ever get a blue response?
Answer: No.

One of the most consistent and annoying things about the forums lately are people begging for blue responses. It's reached a near epidemic level with the greater visibility of Ghostcrawler and sites like WoW Insider, MMO-Champion, and World of Raids reporting on everything he says.

Most of this blue begging, as I've come to call it, used to occur in the General Forums; bugging for a Neth or Drysc response to everything. The begging then migrated over to the Customer Service Forums, asking for someone like Belfaire to respond (I admit I'm guilty of doing that once or twice, but hey, it worked out in the end). Now the begging is centered around the Role Forums, pleading for a Ghostcrawler response like the world is about to end if the blue beggar doesn't get one.

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Filed under: Analysis / Opinion, Forums

[UPDATED] More Beta invites to be sent out *after*August 1st


My favorite blue poster in the Customer Service Forums has to be Belfaire. He's always got something smart and funny to say, usually in response to annoying forum trolls and others trying hard to be upset about a game. Besides his witty and crazy remarks, he also likes to drop all of us little bits of information here and there. Such is the case in a post today.

Belfy confirmed that the next round of Beta invites will be sent out "around" Friday, August 1st "and on." This is another chance for more people to get into the beta. With some luck you might be able to run around and explore the wonders of Northrend. All previous waves of invites have included both BlizzCon, WWI, and Opt-In people.

Check your email on the 1st! And check it often! You might just get one. And if you haven't yet, be sure to sign up for the Beta Opt-In.

EDIT: Belfaire has issued a correction: "I need to reiterate there that I'm not confirming an August 1st distribution date. I'm confirming that a wave after August 1st will be the one that incorporates the remaining BlizzCon, WWI, and Dell Beta Club invites."

Filed under: News items, Wrath of the Lich King

Investigation into missing spell haste gem cuts is "underway," says blue poster Syndri

So when patch 2.4 came out, you might remember a certain line in the patch notes: "Added several new tradeskill items to the new Sunwell Daily faction vendor: Three jewelcrafting recipes to cut gems with spell haste from Dawnstones, Talasite, and Noble Topaz."

Here's the problem: Those recipes actually don't currently exist anywhere in game, or at least haven't found their way to any Jewelcrafters. You can find Quick Dawnstone, Reckless Noble Topaz, and Forceful Talasite on all the WoW item database sites, but the recipes themselves seem to have gone missing, and aren't on Eldara Dawnrunner, nor do they so much as appear to drop from any mob.

Don't worry though, Jewelcrafters, all hope is not lost.

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Filed under: Patches, Items, Analysis / Opinion, Bugs, News items, Jewelcrafting

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