Posts with tag datacenter

Users of Comcast and Verizon are experiencing technical difficulties today in their connectivity to the game. They are experiencing this in both connecting to the actual game, and then maintaining a good connection once in the game.

Blue poster Claudiog is seeking more information from the community on the technical support forums. In particular he's looking for traceroutes from affected users. Head over to their forums (ignoring their own ads) and help them out if you're struck with these issues.

Some users are stating that the Los Angeles datacenters are the culprits for the connectivity issues. However we want to caution users that Blizzard has made no official statement about their datacenters.

When I woke up this morning I was greeted to two things: a fist full of WoW news to report on, and my daily dose of MythBusters. Interestingly I found that our chummy Blizzard PTR forum poster Hortus has taken up dispelling some myths of his own. This myth is so epic that I think it would make for a good computer nerd edition of MythBusters.

The myth is this: every time the PTR goes up, my server slows down.

I play mainly in two different servers, Anvilmar and Eldre'Thalas. I've heard it claimed often enough on both servers that the PTR seriously effects stability. Most people claim this is because the PTR and the server hardware are on the same "rack." Most servers are just a small gray box with a few blinking lights on the front of them, and lots of connection ports in the back. When making a server farm, like Blizzard has scattered throughout the country, they physically put the servers in clusters, called racks (no, not that kind of cluster, well kind of, but that's beside the point).