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Posts with tag downloads

Issues with Mobile Authenticator get it pulled from the App Store


Blizzard's mobile authenticator updated recently, and as soon as it did, we started getting tips on the tipline saying there was a major issue. Apparently the update reset the code associated with your authenticator, which meant that if you applied the authenticator update (and had the authenticator connected to your account), there was no way to actually get a code to login to your account. In short, if you apply the mobile authenticator update, you won't be able to log in to your account until you take the authenticator off completely (I'd assume you can then reinstall and reuse the authenticator, though people will probably be a little more trigger-shy about that one). There are instructions for how to do all of this over on the forums.

Of course it's a major issue, and in response, Blizzard has acknowledged the problem and apparently pulled the Authenticator from the App Store. So if (like me) you haven't updated yet, you won't need to worry about it, and hopefully the next version will fix the issue. But yes, if you have updated, you'll need to go through the steps above to remove the app from your iPhone and account, or just call Blizzard customer service at 1-949-955-1382 and they should be able to help you with the issue.

Update: So far we've only heard about problems with the iPhone version, and of course the issue is when you go from the old to the new version. If you use another phone, or have only used the new version, you shouldn't have any issues.

Filed under: Odds and ends, Blizzard, Hardware, Account Security

Popcap's addons updated

Popcap kindly sent us a note to say that both of their free addons (Bejeweled and Peggle) for World of Warcraft have seen updates lately, so if you're still playing the versions you downloaded when they first came out, better give them a refresh. Bejeweled, the classic gem matching game, is now up to 1.1, and features a completely updated score system (you'll be asked to convert it the first time you load) that tracks all kinds of new features. In addition, the Achievements now have their own screen, so they're all easier to track as well. And a bunch of bug fixes have gone in, to make the game smoother and faster.

And Peggle has reached 1.02, with some new code to try and keep users with different versions from having compatibility problems, as well as a few options to keep the chatspam down to a minimum. If your guild is angry that you keep accidentally hitting "Publish" and getting your score in their guild chat, get this new version, as it allows you to control where that goes, as well as change the name from "Publish" to "Brag," to more accurately describe what it is.

Both versions can be downloaded right over on Popcap's WoW site, or from the usual suspects at your favorite addon databases. It's great that they're still updating these (still for free!), but, completely selfishly, we still kind of want Zuma next.

Filed under: Odds and ends, Add-Ons

WoW Rookie: Keeping your account safe and sound


New around here? WoW Rookie points WoW's newest players to the resources they need to get acclimated. Send us a note to suggest a WoW Rookie topic.

It doesn't take keyboard gymnastics to prevent your account from getting hacked. As a new player, you're bound to be concerned – and if you do any digging at all, you're also bound to uncover a tangle of acerbic, rather arcane-sounding comments (many of them on posts right here at WoW Insider) about what operating systems, browsers and browser add-ons are most secure.

You really don't have to change your entire computer system simply to keep your WoW account safe. This week, WoW Rookie rounds up a selection of WoW Insider posts that show you how (and why) to keep your WoW account from being hacked and prevent your computer from spilling its beans to the world at large.

Read more →

Filed under: Features, WoW Rookie, Account Security

Warcraft Chest and WoWTalent for iPhone

We posted about the Warcraft Characters app for the iPhone a while ago, and it's still the best way on Apple's mobile device to check your (or anyone else's) Armory entries. But a few other iPhone apps have popped up that might be useful to World of Warcraft fans -- both of these are free and both are worth checking out.

Warcraft Chest will let you look at drops from all bosses in dungeons and raids, rep rewards, Badge items, and PvP rewards. So if you want to drool over your favorite items while away from the game, it'll let you do just that. Unfortunately, the interface is a little boring, as it's just your normal iPhone app; it would be nice to see some kind of Loot List functionality, where you could sort items by class or type. But if you're invited to a Heroic and want to see what drops in there without alt-tabbing out of your game, there you go.

And WoWTalent will do the same thing for class talents -- you can browse through all the talent specs of every class, including all the Hunter pets and the various talents that come with each tree there. You can load and save trees to show your friends later, but unfortunately, there's no way right now to share them online -- the WoWHead talent trees are pretty URL-hackable, and it would be nice to be able to export a tree you create in WoWTalent out to a URL you can email or even tweet. But for browsing talents away from the game on the iPhone, it too works. As I said, both apps are free and available now.

Filed under: Items, Analysis / Opinion, Fan stuff, Odds and ends, Bosses, Talents, Hardware

Introducing Big Download (beta), the newest site in the Joystiq network

Our good friends at Joystiq are passing out the cigars today -- the newest site in the Joystiq network (which WoW Insider is a part of, within Weblogs, Inc., which is a division of AOL) is called Big Download, is in beta, and is open right now for your browsing and file grabbing pleasure. We'll direct you to the most important part of the site, the World of Warcraft page, where you can grab Blizzard's latest patch and trailer at your convenience (in case you haven't gotten them yet), but the site's got lots of other good stuff, too, including that sweet looking Mirror's Edge gameplay video everyone's going gaga over, and even full MMO clients like Dream of Mirror Online and EVE Online.

The site's got a decidedly PC bent, which we're big fans of, obviously, and there's a news page which will cover PC and game file news from 1 to 100% downloaded. And with a feature called "My Tracker," you can sign in and every time there's a new file for a game you want (say, a certain 10 million player fantasy MMO that you just can't get enough of), they'll tell you right away.

Looks cool to us. The site is still in beta, as we said, so stay tuned for more updates and features all the time. And what's that you say? You want a place where you can get up-to-date, virus-free WoW addons, a place that never goes down and charges no fees and requires no registration to download from? Patience, my friends. In time, good things will come.

Filed under: Analysis / Opinion, WoW Insider Business, News items

Breakfast Topic: To Addon or Not to Addon?

I spent a while on the test realms yesterday checking out all of the new goodies in the 1.12 client. Some of these, like the new floating combat text feature, have come directly from popular community-created addons. I think, in may ways, I prefer the addons that are integrated game - that way, come patch day, the features I use regularly simply work, without need to tinker or download new code. However, custom addons provide a level of flexibility that's not present in Blizzard's own UI. With floating combat text, specifically, I may continue to use the original addon - Scrolling Combat Text - because I prefer being able to customize a little more than Blizzard's addition allows me to.

And what about all of you? Do you like to use addons - or even the sort that can't play when their addons aren't working right? Or do you prefer the low-maintenance of the default UI? And, whichever side you're on, do you like or dislike these new additions to the default UI?

Filed under: Patches, Add-Ons, Breakfast Topics

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