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Posts with tag europe

European and North American realms going down for unscheduled maintenance


Update 8:55 p.m. PST:

North American realms are now going down at 5 a.m. PST and will be offline for an unscheduled 4 hour maintenance window.

Original Post at 8:44 p.m. PST:

Only announced within the last few minutes, European realms will be going down imminently for an unscheduled 4 hour maintenance window.

Though wholly undesirable by most players, an emergency maintenance period may turn out to be the best way to get realm stability issues under control.

Filed under: Warlords of Draenor

Hearthstone open beta arrives in Europe

The much-anticipated open beta for Hearthstone: Heroes of Warcraft hit US servers yesterday, and as promised by Blizzard at the time, has landed in the EU. European players, or holders of EU Battle.net accounts, should head over to the EU Hearthstone site and download the beta, as well as the battle.net Desktop Client, if they haven't got it already. The two are tied together, and the installer will prompt you to download it if you need to.

If you're a seasoned closed beta player, prepare to welcome a lot of new opponents. If you're brand new to the game, have a look at the tutorial, and maybe peruse WoW Insider's Hearthstone guides, articles and offerings.

Fear not, you won't be crushed by the overgeared. Hearthstone's matchmaking will put your against opponents of equal skill so that everyone can enjoy themselves. Have fun climbing the ladder, crafting cards, and stepping into the Arena!

Filed under: Hearthstone Insider

Free EU character migrations for select realms

For European players on select realms, you have a limited time -- until January 14th -- to hop to a new realm for free. Here's the list of transfers currently on offer:

Takralus
PvE Realms
Draenor -> Magtheridon, Wildhammer, Kilrogg
Silvermoon -> Magtheridon, Wildhammer, Kilrogg

PvP Realms
Kazzak -> The Maelstrom, Grim Batol, Tarren Mill*, Ravencrest*
Outland -> The Maelstrom, Grim Batol, Tarren Mill*, Ravencrest*
Ragnaros -> The Maelstrom, Grim Batol, Tarren Mill* Ravencrest*
Stormscale -> The Maelstrom, Grim Batol, Tarren Mill* Ravencrest*
Sylvanas -> The Maelstrom, Grim Batol, Tarren Mill* Ravencrest*
Twisting Nether -> The Maelstrom, Grim Batol, Tarren Mill* Ravencrest*, Frostmane*

*FCMs to Tarren Mill, Ravencrest, and Frostmane are unlikely to be available after 14 January, 2014.

These transfers are available to both factions and could be cut off at any time -- even before January 14, if Blizzard hits the realm population numbers they're targeting -- so if you're interested in transferring, act fast. These migrations follow the standard character transfer rules, so read up before you make plans to move.

Filed under: News items

EU Hearthstone beta coming "soon"

EU Hearthstone beta coming 'soon'
To all the EU Hearthstone fans out there, Blizzard has provided an update on when you might be able to get your longing hands on those virtual cards. However, it might not be exactly what you were hoping for. In fact, I'd say it almost certainly isn't. The official press release actually says "in a few weeks", which could mean anything from "the same day as patch 5.4" to "sometime around BlizzCon".

Of course, we're all hoping for the former rather than the latter, but even then, they aren't going to open up the EU beta to everyone who's registered all at once. Rather like the US version of the beta, it will be released in waves. Why's it taking so long? Well we don't know, of course, but smart money's on localization. The EU version has to be translated into six other languages, and while German is definitely done, given how it was playable at Gamescom, who knows what the status of the other five might be.

Hit the break for the full Blizzard statement.

Read more →

Filed under: Hearthstone Insider

Authenticators temporarily unavailable from EU Blizzard online store

From December 17th, players in Europe will no longer be able to order a physical Battle.net Authenticator from the Blizzard online store. CM Takralus broke it down for everyone playing in the EU realms. Why are authenticators going to be unavailable? Because the online store in Europe is being revamped.

Takralus - Battle.net Authenticators Temporarily Unavailable
From December 17 2012, physical products including Battle.net Authenticators will be temporarily unavailable on the Blizzard Online Store in Europe. This is in preparation for a revamp of the store which will take place during 2013. In the meantime, many items can be found on the US Blizzard Store.

Players wishing to acquire a Battle.net Authenticator have several options. The Battle.net Mobile Authenticator is available for many types of smartphone, and you can find out more about it here. For many people, this is the easiest and cheapest option!

If you prefer to have a physical Battle.net Authenticator, you can get hold of one from several sources including the online retailers and high-street stores listed here.
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I admit I don't know how reasonable it is to order an authenticator from the US store for players in Europe, so hopefully the store won't be down for long. It should be noted that Takralus specifically points out that physical products will be unavailable, so presumably you can still buy items like pets and mounts.


Mists of Pandaria is here! The level cap has been raised to 90, many players have returned to Azeroth, and pet battles are taking the world by storm. Keep an eye out for all of the latest news, and check out our comprehensive guide to Mists of Pandaria for everything you'll ever need to know.

Filed under: Blizzard, Account Security, Mists of Pandaria

Blizzard celebrates 7 years in Europe with 50% off for a limited time

EU players will be happy to know that for the seventh anniversary of World of Warcraft in Europe, Blizzard has slashed the price of World of Warcraft yet again, bringing the cost of WoW down even lower for a limited time. Remember, United States and assorted North American nations, these are EU copies and versions of the game.

I've said it before and I'll say it again -- lowering the cost of the barrier to entry to WoW is not a choice but rather a grave necessity. When 90 levels starts looking like a lot of content and too big of an endeavor for a new player, it doesn't matter how good the 85-to-90 content is, because people will never see it. The last thing you want is for price to be an issue when there are so many other factors to consider about the relative uniqueness of the MMO industry.

Here are the EU seventh anniversary sale prices:
  • World of Warcraft Battle Chest EUR 7,49 £4.99
  • World of Warcraft: Wrath of the Lich King EUR 9,99 £7.49
  • World of Warcraft: Cataclysm EUR 14,99 £12.49
  • World of Warcraft mount: Celestial Steed mount EUR 10,00 £8.50
  • World of Warcraft pet: Lil'K.T. EUR 5,00 £4.50
Hit up the EU Blizzard store to get these deals while they last.

Brace yourselves for what could be some of most exciting updates to the game recently with patch 4.3. Review the official patch notes, and then dig into what's ahead: new item storage options, cross-realm raiding, cosmetic armor skinning and your chance to battle the mighty Deathwing -- from astride his back!

Filed under: Wrath of the Lich King, Cataclysm

Blizzard opens EU customer service Twitter account

A few months ago, Blizzard opened a Twitter account for its U.S. customer support team. Though it seems to mostly be used to retweet accolades for support staff and keep followers abreast of ticket queue times, there are also helpful links to hot CS topics and support-related announcements mixed in there.

Now, players in Europe can take advantage of the same service with the Blizzard EU CS Twitter account. Between the official Warcraft Twitter account and the new Game Guide/community site, it's good to see Blizzard finally embracing social networking and web 2.0.

Filed under: News items

J!NX releases exclusive shirt designs for Europe

They already get self-cleaning public toilets, over a thousand distinct kinds of cheese and Kelly Brook. This time around, Europeans get more cool things by way of J!NX, those purveyors of geek couture, who have released three new World of Warcraft shirt designs exclusive to Europe. One design features a poster promoting an arena match between a gnome and a tauren in the style of a bullfight. It's nice and funny, but probably not something I'd mind not being available in my region. On the other hand, the two other designs feature the upcoming new races of Cataclysm -- the worgen and goblin, complete with claw scratches for the former just to add a little more badassness. If you're a fan of the promotional art for these two new races, this probably isn't good news if you live in one of the other six continents.

For the Europeans, the shirts are available for ordering at €17.99 to €20.99, depending on your size. The shirts are available only in black in both men's and women's sizes. For everyone else -- or everyone else in the United States, anyway -- get back at the Europeans by walking into a nearby Hot Topic and pick up an exclusive Save the Murlocs shirt. Sorry Asians, Africans, Australians, South Americans and even that one lone dude living in Antarctica -- we'll have to make do with all the basic stuff.

Filed under: News items, Worgen, Goblin

Free character moves for EU servers

If you play on EU servers, not only are you probably far more handsome and personable than I am (to be fair, so is just about every other human being in existence) but you now have more options as to what servers you can play on. Wryxian posted a list of realms and free character moves available. There will be Alliance and Horde only transfers off of various realms not only to these realms, but to others as well. (It should be noted that Vek'nilash appears to have been open since February, and Boulderfist since March 10th.)

The full text of the post will be included after the jump.

Read more →

Filed under: News items

The Lawbringer: Euro-ver my head, contract law edition

Welcome to the Lawbringer, your weekly stop at the intersection of law and Warcraft. I am your crossing guard, trying desperately to not get run over myself.

First, I want to apologize for being a day late, but my week was spent preparing for the Multistate Professional Responsibility Exam. Unfortunately, the test was channeling Illidian. If I get a letter in a few weeks saying that I'm not yet responsible enough to be a lawyer, I will not be surprised.

Anyway, on to this week's promised topic: European Contract Law. We'll be approaching the same topics we covered on my side of the pond: contract formation, contract termination, and unfairness. These concepts form the basis of players' relationship with Blizzard, just like they do in the US. Whether Blizzard has the right to publish information about your avatars, ban you from the game, delete your achievements, or force you to resolve disputes in a mediation are all affected by the laws of the country in which a player resides.

The first challenge in this column is that there traditionally has been no "European" contract law; these issues were decided at a national level through the home country's common or civil law system. Trans-nationalism being all the rage, however, the politicos of the European Union have formed the Commision on European Contract Law which has drafted Principles of European Contract Law. A Common Frame of Reference "toolbox" to help various European legislatures standardize the various laws of contract across the continent to match these Principles. What this means, though, is that this law is in a state of flux -- and I am not a barrister, abogada, rechtsanwalt, advokat, or avocat. Take everything in this column with a big grain of salt. And possibly a margarita to wash it down.

Read more →

Filed under: The Lawbringer

Emergency European maintenance this evening

A little while ago, 2 am Paris time, servers went down in the EU for emergency maintenance. More specifically, "emergency database maintenance." They're estimated to be down until 4 am Paris time, which by my estimate is another hour or so. Should that maintenance be extended any further, we'll be sure to let you know right here on WoW.com.

Many thanks to our followers on Twitter for alerting us of this downtime, because our European staff members are apparently off doing silly things like sleeping. Thanks a lot, guys. Because of that, I'm now inflicting cultural stereotypes on you all in the form of the picture at the top of this post. Don't take your rage out on me, take it out on the warlock.

Filed under: Realm News, Realm Status, Europe

[Updated] No Wolpertinger and Pink Elekk quests for Europe

Blizzard has confirmed that the absence of the Catch the Wild Wolpertinger and Pink Elekks on Parade quests on European realms is not a bug. These "get drunk and see creatures" quests were removed to comply with "regional game rating requirements". We can surmise from this that at least one of the European countries is unwilling to allow virtual inebriation in a game partially targeted to teenagers.

We usually think that the U.S. is more prudish about these kinds of non-violent topics than Europe, but obviously that is not the case here. Personally, I think these quests are pretty innocuous and the near blindness you get when you get hammered in-game isn't exactly encouraging young drunkenness. But I do see how some would disagree with me.

We are researching this, but in the meantime, do you know which region(s) are causing the removal of these Brewfest quests from Europe?

Update: Wednesday morning before the restart, many people were able to do these quests. But after the restart, the quests disappeared again as intended. It looks as though those who did the quests were able to keep their tokens.

Filed under: Analysis / Opinion, Events, Blizzard

European weekly maintenance: 23rd & 24th September 2009


Many of our characters may be lying face down in the snow, beer mug still in hand, at 3am on a Wednesday morning -- but that's not going to stop the weekly maintenance. Normal scheduled maintenance for most realms means an outage between 3am and 11am, Paris time (CEST).

As well as this regular maintenance two English Battlegroups (Reckoning and Ruin) will be receiving optimizations to their instance capacity. This will mean an extended outage on Wednesday until 5pm CEST and also a further outage between 3am and 7am on Thursday. I'm sure players on these servers will be glad to finally join those who have already received this optimisation to help resolve the Door Boss issue. Full list of realms impacted after the break.

Read more →

Filed under: Realm News, Realm Status, News items, Europe

Faction changes available in Europe


Since World of Warcraft's paid faction change service launched in the US at the beginning of the month, not a day has gone by when we have not received tips, questions, and complaints asking when the feature would be available in Europe. Well, European readers, the wait is over! So if you're eager to go from Gnome to Orc, all you need to do is head over to the account management page and be willing to pony up 25.00 Euros or 20.00 Pounds for the privilege. If you're the indecisive sort, remember you can only change your character's faction every 60 days -- but read the FAQ for full details. What the FAQ doesn't tell you, though, is that you should be prepared to lose your Argent Tournement standing if you make the jump -- so, to anyone jumping on the faction change bandwagon I hope you enjoy jousting!

However, if you're just wanting to change races within your current faction, this is not the service you're looking for. Blizzard has said they plan to make same-faction race changes available in the future and Ancilorn confirms this is the plan for Europe, as well.

Filed under: Blizzard, News items, Europe

European weekly maintenance: September 2nd 2009

It's nearly the middle of the week once more as well as the start of September. Can anyone else smell autumn yet? The days are getting cooler (thank you!) and the nights, darker. It will be the Harvest Festival in a couple of weeks with free food outside Ironforge and Ogrimmar and there are only so many days till Hallow's End and Christmas/Winter's Veil (sorry, I couldn't resist). However the onset of autumn, as well as being my favourite time of year, also means more time to play WoW. Just not on Wednesdays.

This week Blizzard will be taking all European realms offline from 1:00am until 11:00am (CEST). However a selection of realms will be down for longer "to address instance capacity." These realms will be offline from 1:00am to 3:00pm on Wednesday and 3:00am to 7:00am (CEST) on Thursday:

Agamaggan, Aggramar, Al'Akir, Arathor, Argent Dawn, Aszune, Azjol-Nerub, Bladefist, Bloodhoof, Bloodscalp, Burning Blade, Burning Legion, Crushridge, Daggerspine (oh boo, that's me), Deathwing, Doomhammer, Draenor, Dragonblight, Dragonmaw, Dunemaul, Emerald Dream, Sunstrider, Twilight's Hammer and Zenedar.

Filed under: Realm News, Realm Status, Blizzard, News items, Europe

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