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Posts with tag forum-advice

Some forum advice for the next Ghostcrawler

Ghostcrawler
With Ghostcrawler's departure from Blizzard Entertainment on the horizon, one of the burning questions in everyone's minds is "who will be his replacement?" Well, I personally have no idea, but no matter who it may be, player Lubricious has taken it upon himself to offer some advice for that fortunate (or unfortunate) soul, endorsed by the man himself.

The titles of the six helpful hints are as follows:
  1. Everything is your fault.
  2. Performance expectations are 100%.
  3. Sometimes, the players are right. Sometimes.
  4. Anything you ever say is a promise
  5. You can't make everyone happy.
  6. Don't try to force fun.
Click on over to Lubricious's original post and check out the complete context for yourself--I think the entertaining and thoughtful advice will strike a chord with anyone who has worked in a broadly customer-facing position. We wish Ghostcrawler himself the best of luck with his future endeavors (Liz Harper's and my guess is on an Oceanography-themed MMO featuring playable giant isopods), and to whoever does step in to fill those large, crustacean shoes, we wish them luck too!

Filed under: Humor

How to post a good thread on the WoW forums

nelf looking at scroll header
The WoW official forums are known as many things among fans and players, and some of those things are not-so-nice. However, they can also be an invaluable resource for both players and developers alike. I personally will forever be grateful to the very useful thread several years ago that taught me how to level my priest without dying every two minutes, and the community managers do consistently remind us that they use the forums as a way of consolidating player feedback, especially for the PTR.

Sometimes, though, things get ugly. People get emotional, and in a fit of anger or frustration they post something they either wish they hadn't, or which turns out sounding less like an eloquent criticism and more like an incoherent rant. Over on the EU forums, Pondato is tired of seeing their posts get locked or ignored, and wants some advice on how to avoid that fate.

The thing that's really great about this post is that it immediately has useful answers. Especially good is how MVP Shammoz quickly breaks down the difference between "discuss" and "vent," two things that are often mutually exclusive. The advice to write your post out in advance, in another window (or word processor), give it some time, and then go back to it is also a good thing to keep in mind, and something I do regularly for all types of writing. If you've found your posts on the wrong end of a banhammer recently, or know someone who has, this might be a nice resource to keep in mind.

Filed under: Analysis / Opinion

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