official forums are known as many things among fans and players, and some of those things are not-so-nice. However, they can also be an invaluable resource for both players and developers alike. I personally will forever be grateful to the very useful thread several years ago that taught me how to level my priest without dying every two minutes, and the community managers do consistently remind us that they use the forums as a way of consolidating player feedback, especially for the PTR.
Sometimes, though, things get ugly. People get emotional, and in a fit of anger or frustration they post something they either wish they hadn't, or which turns out sounding less like an eloquent criticism and more like an incoherent rant. Over on the EU forums, Pondato
is tired of seeing their posts get locked or ignored, and wants some advice on how to avoid that fate.
The thing that's really great about this post is that it immediately has useful answers. Especially good is how MVP Shammoz quickly breaks down the difference between "discuss" and "vent," two things that are often mutually exclusive. The advice to write your post out in advance, in another window (or word processor), give it some time, and then go back to it is also a good thing to keep in mind, and something I do regularly for all types of writing. If you've found your posts on the wrong end of a banhammer recently, or know someone who has, this might be a nice resource to keep in mind.
Filed under: Analysis / Opinion