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Posts with tag guild-management

Officers' Quarters: Officers of Draenor

Town square somewhere in Draenor
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook.

BlizzCon 2013 gave us a glimpse into WoW's future. As officers, it's never too early to plan and adjust for the evolution of the game. Let's take a look at the some of the issues that could affect your guild next year.

No new perks

It appears that guilds will remain capped at level 25, which also means no new perks. In the systems panel, Blizzard said that they don't see the point of piling on perks. They said, "The system accomplished what we wanted it to accomplish."

That's good news, in a way, for smaller guilds or people who plan to start new guilds in the future. For those of us who hoped for more, it's a bit disappointing.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Creating a casual raid team

Officers' Quarters Creating a casual raid team MONDAY
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook.

This week, a former officer gets sucked back into a leadership role in a new guild. After a bad experience with her previous raid team, she's debating whether or not to bring casual raiding to her new home.

Good morning Scott:

Early this year, I wrote to you about a problem I was having with a fellow healer in my casual raid group.

Since writing to you, and receiving your awesomely helpful answer, I tried to work with the guild. I worked with the troubled healer to get their overhealing numbers down, educated and trained the raid leader, trained replacements, and finally stepped down - both from healing and from being an officer. I just couldn't find happiness there.

But I was happy with my decision.

In late 5.3, ready to progress towards something new, I found a new server and faction changed my characters. At a friends request, I parked myself in a new guild to help level it up.

Said friend accidentally mentioned my previous officer and raid experience and the guild leader promptly bumped me to an officer position... and has been asking me to start and lead their (very casual) raid team.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Tanksplosion

Officers' Quarters Tanksplosion MONDAY
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook.

A good tank is a precious resource to a raid team. Few players want the responsibility and the pressure. Those who not only want it, but thrive in it, are rare indeed. This week's email asks, what do you do as a guild leader when your tank goes off the deep end?

Hello Scott.

Im a long time reader and I have implemented a lot of your suggestions in my own guild and it has helped sort out many of the issues, but I once again find my self at a crossroad and I have many doubts on which road to pick.

In many of your blogs, you talk about the behaviour of one member within a guild, that is having a very negative effect on the guild as a whole, and Im sorry to say, that my problem concerns one such individual. [...]

This guy is our guilds main tank, and he does suffer from the old: "I'm a tank, so therefor I AM GOD!" complex, but we can deal with that, since it has been contained to his tanking and not spread to the rest of the guild.

That was untill a few months ago, when things suddently took a turn for the worse.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: 6 tips for officers on soon-to-be-connected realms

Officers' Quarters 6 tips for officers on soontobeconnected realms MONDAY
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook.

Blizzard began the process of connecting realms a few weeks ago. After two successful connections, Blizzard is finally picking up the pace. Last week, they announced six more pairs that will soon become one. For officers, the weeks before and after a realm connection will be a crucial time. Here are some tips to put your guild in the best possible position within your newly forged community.

1. Don't wait for the connection.

If you intend to recruit from the new population, the time to do so is right after the connection is announced. Players who are looking for guilds on the combined realms will start shopping around immediately. The guilds who are proactive in this phase are more likely to land those players.

Visit the other realm's forums and say hi. You can post a recruiting announcement there, certainly, but you can do more than that. Introduce yourself. Ask questions about the realm you'll be connecting to and get to know the players there. Strike up conversations and become someone that forum users not only recognize, but like and respect. They will be far more likely to consider joining your guild when the time comes if they already know that an officer in the guild is a decent human being.

You can take that one step further and roll an alt on the other realm prior to the connection. There's no better way to get to know a new realm than to play on it and meet the players there "in person."

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Brainstorming future perks

A blood elf and a valkyr
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook.

A few weeks from now, BlizzCon will reveal all about the next WoW expansion and the evolution of the game. Guild perks aren't really at the top of anyone's list of BlizzCon announcements, but they are nonetheless a big feature of guilds now. On that front, Mists took away more than it gave us. I'm hopeful that patch 6.0 will be more generous.

Here are some much-needed perks that Blizzard could provide.

Bait and Switch: While fishing, you have a 30% chance to catch extra fish.

Fishing has received lots of support in Mists, but the act of fishing is still deadly dull. Apologies to the last two people who enjoy it, but it is -- by a long shot -- the one thing in WoW I can't bring myself to do. The profession desperately needs an overhaul. Blizzard mentioned back in 2009 that such an overhaul was in the works, but it has yet to see the light of day.

Given that fish are often ingredients in feasts, noodle carts, etc., they are a commodity that guilds need. They are also the commodity that most guild members don't want to farm. A bonus to cut down on the time it takes to farm said fish would be very welcome.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: A sleepy guild leader

Officers' Quarters A sleepy guild leader MONDAY
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook.

Scheduling raids at a time that's convenient for everyone on your team is one of the toughest parts of raiding. No matter whether you're flexing or taking down Heroic Garrosh, it's an obstacle that every raiding guild has to overcome. But what can you do as the guild leader when you can no longer attend your own guild's raids?

Hello Scott,

I don't know if you've heard THIS one yet! Short and sweet.

Normally, when players and raid times don't fit, the players just go find another guild with raid times that do fit. No hard feelings and I wish them luck.

But, what is a Guild Leader of a dedicated raiding guild to do when the raid times no longer fit my schedule?

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Divided loyalties

Officers' Quarters Divided loyalties MONDAY
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook.

When guilds shatter, everyone involved has tough decisions to make. This week, a raider is forced to choose between the raid team he loves and the friend who invited him to the guild.

Just a few months ago, I decided to transfer my secondary character to alliance on my server, because the only friend I have left who plays had an active guild. I was hesitant to play alliance, but it has been working out fairly well so far. I originally wanted to join her raid team, but they couldn't fit me in. But I was approached by the leader of team two to join their team.

I gladly accepted, and we dove headfirst into ToT. Well, last Friday, after we cleared four bosses in SoO, I had to run to bed. After I left, they made the choice to leave the guild. Every single one of them. Now, I don't know the details, save for there had been plenty of behind the scenes drama.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: No leader = no raid?

Officers' Quarters No leader  no raid MONDAY
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook.

When your raid leader is absent, does your guild cancel the entire raid? This week, an officer is in a guild that does just that.

Hi Scott,

I've read a lot of your columns and I'm curious if you could offer some advise on how to suggest changes to a GM.

Ok, I'm an officer in a guild that is focused on "casual progression" (if such a thing exists). We have regular raid times and dates that the whole guild is aware of, and use the calendar to build our raid groups. For some background, our GM is also our primary raid leader. When he is unavailable to raid, due to work or life, we typically don't raid. We have two tiers of guild officers, one to focus on class knowledge and guild activities, and the other who are raid leaders. The raid leader tier is short in number because some guild members don't want to lead raids and others because our GM doesn't feel they would be a good raid leader.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: A sudden tyrant

Officers' Quarters A sudden tyrant MONDAY
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook.

People change. Their opinions and tastes evolve. Sometimes a guild that was right for you in the past is no longer what you want. That's all well and good, unless this person is the guild leader, and they are bringing the whole guild along for the ride.

Hi Scott,

I am writing because I really need your advice. I am at a point in my guild where I may have to leave and I do not want to.

I have been in a guild for over a year and am now the co-gl. We recently server transferred from a low pop server to a high pop server. We have always been a casual 10 man/ social guild. We did pretty well during DS, but due to some ppl leaving the guild/ raid team we had to stop at the beginning of MOP. We could not recruit on the old server and transferred... And this is when the trouble started.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: When to give up

Officers' Quarters When to give up MONDAY
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook.

Guilds are like a living body. A little blood loss now and then is alright, as long as you can replace it. But if you bleed members for too long, the wounds don't heal, the bleeding never stops, and eventually the body goes on life support. So it is with the unfortunate guild in this week's email:

Hi Scott

Firstly I'd like to thank you for your advise in Officers Quarters and your book. The Guild Leaders Handbook was invaluable when I was made GM.

A bit of background of me and our guild. I joined this guild a few years ago as it suited my play style. We were only Raiding once or twice a week and getting through content nicely for a guild who's aim was just to see content. Over the years I made friendships with people in the guild and it's a great atmosphere to be in.

I was made an officer and at this stage we had just enough active members to do 10mans once or twice a week. Some weeks we would have to pug 1 or 2 people. This is when we started to lose people. With a guild that has been around for 5 years this month is was to be expected that people would leave the game for various reasons. So I recruited more members to fill the gaps and a few more left the game. At this stage raids again were pug'd to fill the gaps. Newer members were leaving to other guild's due to not having a full raid team every week and more long term members left the game including the guild leader who passed the leadership to me.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: A runaway success

A guild and fireworks
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook.

Many guilds struggle to find recruits. The guild in the email below is not one of them. In fact, if you're looking for someone to blame about your recruiting difficulties, you might want to look at these guys. With seven raid teams and chapters across multiple games, this guild leader's problem isn't too few players, but too many.

Dear Scott!

I am longtime WoW-player (since patch 2.4) and reader of WoW Insider. This site is my favorite place to read news and articles about a game. Most important is that audience of readers is quite nice and constructive. It is always nice to read. This is one of the reason, why I ask for advice here.

Currently I am leader of WoW-wing in middle size MMO-community, there are 250+ members. Half of our members play Guild Wars 2, another half plays WoW. Now we experience some growth problem...

Initially it was planned to create PvE-oriented guild with at two raid teams at the best. We were recruiting mostly via our blogs. First raid team managed to clear MSV in three weeks in February and started to progress further. More progress, more people came to us. We were not hardcore or even semi hardcore raiders. We raid two nights a week, six hours in total. It is quite casual from my point of view, but seemed like we attracted an attention. Number of members started to increase pretty fast. Before the end of the April we had four raid teams and plenty of socials, who did want to raid, but anyway had a good time in game.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Loot system for mounts

The Clutch of Ji Kun mount
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook.

One situation that officers and raid leaders are frequently unprepared for is a rare mount dropping from a boss. Many times, players aren't even aware that specific bosses drop mounts, because they drop so rarely. Without a specific policy in place, you have to make one up on the spot -- which is not a great idea. One guild just ran into this problem, and they want to know the best system for mounts.

Hi Scott,

Last night the officers of our 25-man raid group encountered a bit of a dilemma. Heroic Ji-Kun dropped the Clutch of Ji-Kun mount and we, the officers, had to decide how to deal with it. We use the EPGP lootmaster system, but didn't have any rules in place for how our raiders should roll on the mount. After a brief discussion we decided that we would just put a free roll for all players of Raider status and it would go to the highest roller.

Other officers began to bring up valid points for the future, the next time a rare mount drops. What sort of requirements should we put on who is allowed to roll on mounts the next time one drops from a boss? Most of the other officers are saying "Raider" status, at least 1 month with the guild, and 90% attendance should be required before we roll. I felt the attendance clause was a bit strict, because it's not a combat item and it doesn't enhance the raid's performance in any way. The others feel that we should be rewarding people for having good attendance, which I feel is a valid point.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Revisiting my Mists wish list

Fish shrine under a willow tree
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook.

In January 2012, I wrote up a wish list of improvements to the guild experience that I wanted in Mists of Pandaria. We're at the point now in the expansion's life cycle where all major features have been revealed. The next big additions to WoW will come in patch 6.0. So let's look back at what we got in Mists and what we're still waiting for.

Wish 1: Treat legendary items as guild rewards, not player rewards.
Status: Granted, in a way

In my original list, I wrote about the drama that legendaries created in guilds and wished for a way to reduce that drama. I suggested that a legendary item should be bound to the guild that helped a player to earn it, rather than the player.

Instead, Blizzard took legendaries in a direction that no one expected: they created a quest line that anyone could complete. In doing so, they took away the drama factor. They released officers from the burden of deciding who would receive a legendary and who wouldn't. For most guilds, this has been a welcome change.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Last man standing

A lone worgen next to their flag
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook.

Guild leadership is a tenuous social construct. It's all volunteer. It's based purely on someone's commitment to a community of people, most of whom they have never actually "met." It's based on their continued enjoyment of a single game, over months and years. When you look at it that way, it's amazing how stable and long-lasting some guilds can be, thanks to dedicated and enthusiastic leaders.

This week's email, unfortunately, is about a guild in a different situation. It's from an officer who, after a series of mishaps and disappearances, is the last leader left.

Hi Scott,

First off, let me say that I'm a huge fan of your column, it's helped me out a lot in the past. I'm currently one of 3 officers in a midsize guild. My guild has recently been hit by a perfect storm of bad events over the summer.

The guild's raid team has seen moderate success since the end of Cataclysm, enough to keep 8 people interested in raiding. However, we haven't been able to fill a raid team since Mists of Pandaria launched.

I'm the PvP officer for the guild, but our Guild Master put a horrible new rule in place (disallowing any kind of guild events on Raid Nights) in January that send our entire PvP team off to another guild. Ever since then I haven't been able to recruit and gear enough people to make a full team.

All of the issues started at the beginning of June, when our Guild Master started logging on less and less. He'd only log on for raids, but after a few weeks, he stopped logging on at all. In addition to that, one of our 3 officers stopped logging into WoW completely in mid-June. My colleague and I just kept trying to drive up guild activity with events, gearing nights, and raids, just trying to keep the raid team afloat.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: When your raiders break up

Sad dwarf
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook

Romantic relationships sure can complicate running a guild. If you lead a raiding guild long enough, someday you're going to have romantic partners who raid together. Sometimes they meet in the game and develop a relationship. Sometimes one convinces the other to raid with them. Either way, when a breakup occurs, it can have a big impact on your raid team. This week, an officer who lost a raider over a breakup is wondering what to do about it.

Dear Scott,

First off let me say I'm a fan of your column, every time I'm asked for help by an officer or friend I point them to your posts first and my guild even has your blog in our officer handbook. But let me get to the point of this letter, I'm currently an advisor for a small guild of players that moved over from our old guild when they had a fallout with the new guild master (and co-gm). Things have been going well if not great (2 heroic kills ...). However issues relating to guild members dating has often resulted in one of them leaving the guild because the other isn't taking the break up well.

Up until the latest one I haven't been around to talk to the member leaving (player A). Sadly I wasn't successful and he still left however I did find that the other guild member (player 1) wasn't taking the break up well and player A just didn't feel conformable in the guild any more. I don't know what to do, I don't want to lose player 1 if I confront her but I don't want lose player A as well.

Kre

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Filed under: Officers' Quarters (Guild Leadership)

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