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Posts with tag guild-ranks

Officers' Quarters: Defeating the needies

Officers' Quarters Defeating the needies MONDAY
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook.

We've all been there. You invite new people to your guild. They seem like they'll be a great addition to the roster. They ask for help and you gladly offer it. They ask for more and you give more. Then they promptly ride off into the sunset. This week, an officer wants to know how to avoid being the victim of these players.

Hi Scott

We're a friendly, mainly social guild with helpful officers and roster. We occassionaly meet some seemingly cool, nice people that I or the officers warm up to immediately, chatting in vent, etc. They might jump right in to be active in guild chat, and otherwise give every indication that they are mature, responsible and ethical. Every now and then I guess I'm too trusting, and extend help to some of these people in the form of time, guild bank items, and even gold, and then I log in and see they've left the guild without so much as a thank you. Mind you, some of these people have accepted some rather expensive help from us. So I've decided that no matter how nice you seem, or how much any of us may like you or know you, you will have to have been in the guild a certain amount of time before getting any bank items or money, etc. say, over a certain value maybe. I'm just not sure what the specifics on this rule should be, or what else we should do to protect ourselves from these kinds of people. Any advice would be appreciated.

Thanks,
pj

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: 7 tips for becoming an officer

Guild rank UI
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook.

So you've been reading Officers' Quarters for years and you're curious about this whole leadership thing, but you don't know how to go about getting the attention of the existing officers. This week, a player follows up on a previous OQ column to ask how she can get promoted. I've got seven pieces of advice for her, but first, the email:

Hey there Scott!

Awhile ago, I wrote you about starting my own guild with a few family members, and you advised me to stay in my current guild and work my way up to officer.

After reading your advice, I have a few follow-up questions.

My main concern is how to go about becoming an officer. I don't want to necessarily just blurt out "hey, I wanna be an officer", because if I were the GL, I'd think that the person who said that was demanding the position. However, if I don't say anything, how will the GL know I'm interested?

Like I said, I know I'm not owed anything. I really love the guild I'm in and have lots of ways I'd like to see the guild improve. Any advice you can give would be great.

Thanks,
Guilded Warrior

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: When the old guard returns

Officers' Quarters The old guard returns MONDAY
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook.

Officers come and go. Real life intervenes, burnout sets in, interest wanes -- these things happen, and officers disappear for months or even years. But sometimes they come back. This week, one officer asks, what then?

Hi Scott,

I'm officer and raid leader of an intense 2/week 10-man raiding guild that's been running in one shape or another since TBC. Due to some old timers coming back we're now in a situation where our raid consists of 50% officers – and only 3 of them by function. We've always steered closer to adhocracy than bureaucracy, so the title is secondary to most of us – my main concern is that so much communication is now happening within the officer-circle that we're alienating our crucial core raiders for no apparent reason.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Classic blunders

battle of wits from the princess bride
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available now from No Starch Press.

Last week, we heard about an incident where a player received a rather hostile in-game mail from an officer after missing a raid following the death of a relative. The issue stemmed from a lack of communication among the guild's officers.

Along that theme, this week's email describes a case where lack of communication -- and some other classic blunders -- escalated into a full-blown drama bomb.
Hey Scott,

So I'm an Officer in a medium sized guild. Our main focus is to simply have fun, help each other out, PVP, raid, and everything else in between. I've only recently become an Officer for our guild as decided by other Officers and the Guild Leader.

About a month ago we got a new recruit. Let's call him Jack. Jack is a personal friend of our guild leader which we thought was awesome. Having at least one person you know in the guild personally has always helped us stay grounded in and out of the game. My girlfriend is a recruit in the guild and one of my best friends is one of the Officers.

So about a week ago, I logged in to see that Jack had mysteriously been ranked up to Officer rank as well. This confused me. I had been in the guild for almost a year before I was even considered for a role of responsibility. I pulled out my phone and texted my Officer buddy, let's call him Bob, to come over. I explained to him that I didn't think it was very fair that Jack got to be an Officer when everyone else had to work their way up in the guild. To my surprise, Bob had no idea about Jack's promotion. There are only 3 people in our guild that can even rank someone up to Officer and that's our GL, Bob, and another high ranking Officer. Bob proceeded to contact our GL and found out that she had promoted Jack without consulting any of her officers first. Now Bob was pissed.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Suffocating in a leadership vacuum

Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available now from No Starch Press.

A few months ago, I wrote a column about replacing a guild leader who disappeared without naming a successor. This week, the problem is slightly different: The guild leader named a successor who turned out to be a poor replacement, and the remaining officers have all but disappeared. In light of this leadership vacuum, a member of the guild wonders whether he should step up and bluntly ask for the top rank.
Hello Scott,

For close to a year now I've been part of a large social/raiding guild with a very healthy and active player base. In WotLK everything was fine, raiding went great and the guild chat was always full with friendly players so basically the guild was at its best and a great home for everyone. Probably this was very much thanks to the capabilities of our guild leader ... She was liked by many and formed the heart of our guild easily.

One day I logged in to hear from some officers that the guild leader was going on a long break to sort out real life issues. Only a few people knew how long this would take and they refused to share this information with the rest of us to respect her privacy. Before she left, one officer was appointed to lead the guild in the meanwhile. Problem was that this was a very unreliable player (he used to disappear for months without notice because he suddenly grew bored of the game) and before he hadn't been an officer and was only given the role because he was the only one to volunteer.

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Filed under: Officers' Quarters (Guild Leadership)

Status update on current patch 4.0.1 issues


Vrakthris (Blizzard customer service representative) posted a list of major issues people are coming across in patch 4.0.1, along with updates and expected timetables on when some of them will be resolved. If you're having issues with any of the following topics, read on to find out what is currently being done about the situation.

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Filed under: Blizzard, News items, Account Security

Patch 4.0.1 adds new guild UI features


Blizzard has graciously provided a primer on how the guild UI has changed with the advent of patch 4.0.1. We've got the TL;DR for you below, and the full blue post is after the break.
  • You can now view the profession recipes possessed by all guild members, and they're both searchable and sortable.
  • Guild news such as achievements earned, epics found or items crafted is now published in the guild news feed.
  • Guild events can be scheduled through the UI now, much like normal events.
  • The UI for guild ranks and permissions has been streamlined and improved.
  • You can now make certain guild ranks require a Battle.net authenticator!

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Filed under: News items

Officers' Quarters: March of the freeloaders, part 2


Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

Last week, I discussed how players interested in Cataclysm's guild perks can get into guilds without becoming "freeloaders." Today, I'll look at the issue from an officer's perspective. I'll examine the drawbacks of having freeloaders in your guild, steps you can take to filter them and methods for dealing with them if they make it past those filters.

What do I mean by a freeloader? A freeloader is a player who is in your guild purely out of self-interest, who has no desire to contribute to the guild in any way. In short, a freeloader is there only for your precious, precious perks.

Are freeloaders a problem?


A few freeloaders on your roster won't be a major issue, in most cases. You can simply hope that they'll keep to themselves and won't actively cause problems. They may even chip in some guild experience when they have an active day. Small guilds may actually decide to seek out such players to help them level up faster. I don't recommend it, but you will level faster with more players, up to a point.

Larger guilds won't benefit much from inviting freeloaders. You'll get all the experience you need from the players you trust, so there's no real advantage (aside from a little extra cash) to inviting more players. In fact, doing so carries a bevy of risks.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: March of the freeloaders


Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

Guild perks are coming, and with them a big change in the way guilds are perceived. In the past, some players shunned guilds for one reason or another. Maybe they didn't want to bother with the social aspect of the game. Maybe they had a bad experience with a guild and never had the urge to find a new one. Maybe, like the writer of this week's email, they felt like they wouldn't be able to contribute enough.

Hi,

I wanted to suggest a topic or at least get your opinion on something.

It seems like the guild rewards in
Cataclysm are pretty much irresistible. Even though I'm a long-time guildless player (because of my completely unpredictable playtime, my last attempt at being a guildie was in Asheron's Call 2, if that means anything to you ...). I'm going to be looking for a guild to join because I want to have a shot at some of that good stuff.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Friends in high places

Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership.

Here's another /facepalm situation to complement the one I wrote about last week. What's the first thing you would do if you were suddenly appointed the leader of your guild? Would you talk to members about the direction they'd like you to take the guild? Maybe smooth things over with the other officers who might be a little stung that they weren't chosen to take over? This week's e-mail comes from a raid leader in a guild whose new GL took an entirely different path.

Hello there. I wanted to share some issues I'm having with my current guild. You see, I happen to be the paladin Class Master, and one of the raid leaders of an originally casual guild that got some interest into raiding.

However, problems started about 2 weeks ago, when our Guild Leader decided to quit the game, due to RL reasons. Since then, one of the other officers took over, being designated by the old GL before he left. The thing is . . . the recruitment policy changed from, you know, applying, getting our "probation" status for a week or so to see how the initiate liked the guild and vice versa, to "Hey, let´s get some of my friends in! They have already cleared Naxx!" (As if it was something like "WOO they beat Sunwell before 3.0!") And not only did they get invited, but also promoted to raider/officer status right away . . .

That ticked me off . . .

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: /facepalm

Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership.

Sometimes I get an e-mail describing to me a guild leader who fails for so many reasons that I am simply at a loss for words. However, words are all I have to work with here, along with my trusty Picard ASCII (courtesy of Blizzard poster Datth), so I will do my best. I warn you that this e-mail is a very long read. But those of you who want some insight into exactly what not to do as a guild leader, read on!

Dear Scott,

Around May the more progression-ready members of my casual guild started filling in spots for an established raiding guild doing 10man content with promises of moving to 25man content fairly quickly in order to see the BC raid instances pre-WotLK. One thing led to the other and I ended up gutting my guild of those more dedicated members and all of us joining up with the raiding guild which seems to be usually how these things go.

What I ended up discovering is the guild I joined into had been much bigger and more organized at one time but was in its last throes and the person who brought the two guilds together was given the GM role in order to facilitate his, and others, dreams of 25man content. Long story short the raid guild had long since mastered Kara, but always struggled on ZA, and had only barely glimpsed the insides of the 25man instances.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Rank and file

Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership.

Greetings, fellow officers! This week's question concerns guild ranks -- a topic that will see increasing relevance as Blizzard rolls out the new guild bank system in patch 2.3.

Hi Scott,

I'm the GL of a largish casual adult guild that is growing fairly rapidly. I inherited the GL role 10 months or so ago, and we've enjoyed a great deal of stability ever since thanks to a close, friendly atmosphere, lots of support from higher members, strong but fair decision making on everyone's part, etc. However, I also inherited a bunch of officers. The previous GL made pretty much anyone an officer who wanted to be, without clear roles or responsibilities. This hasn't been too bad up to now, but the lack of organization is starting to strain a bit as we grow in size and start to raid. It seems like a good time to revisit our officer roles and guild ranks. I was curious which officer roles and ranks you use in your guild, or systems that you've found successful?

Cheers,

Jim

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Filed under: Officers' Quarters (Guild Leadership)

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