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Posts with tag guilds-guide

Officers' Quarters: How to earn respect as a teen officer

Teen prince Anduin Wrynn in Stormwind
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

Teenagers as a whole have a terrible reputation in online games. In WoW, they are blamed for everything that's wrong with the community. People say they have no patience, they don't know how to play the game, they ruin chat channels with mindless chatter, and they're selfish, whiny, lazy, disrespectful, and entitled. Certainly some of the people who fit these accusations are teenagers.

However, not every teenager acts this way, and a good portion of the people who do are actually adults. On the internet, unfortunately, perceptions tend to win out over reality. This week, a teenaged officer asks how she can earn the respect of her peers.

Hello there Scott-

Our guild currently is going through some major issues at the moment when it comes to who shall be running what when it comes to what is occuring in the guild. ... About a month or two ago, our guild leader ... decided to call it quits for the time being, our guild was going downhill at that time, and people starting to abandon us. We reasonably thought that sooner or later this guild was gonna expire sometime in the future, and that nothing could stop it.

However, it came to the point where some of our officers and such managed to pull back the guild together through emails and messages spread across multiple medias. Our guild, in my mind, finally has settled back into what it was before, however without the guild leader to guide us. All of us (the officers) decided to take the role of leader. ... Things were going pretty smoothly.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: How to avoid the feeder guild label

A fern feeder moth in Grizzly Hills
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

No community wants to be known as a feeder guild. No raid team wants to see its best members leave for more progressed guilds when they have the opportunity. No guild leader wants to fall victim to poaching over and over again. It's an embarrassing place to be. How can you stop the bleeding and shake the label? Read on to find out! But first, this week's email:

Hi Scott.

I'm GM of a guild that is not a hard core raiding guild. We have been around since Ulduar and were founded at the break up of a guild that existed since vanilla. ... The founding principle of the guild was no drama and keep it casual. This has crystallised into my own rule as GM: advice for other players is fine if you ask if they want it first. Unsolicited "you are rubbish" comments are not allowed.

... One advantage of the guild is that the atmosphere of advice and support over criticism means that "OMG you Noob" players either change their tune or leave. This mean the relations between guild members generally remain good even after people move on. So on to the issue.

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Filed under: Officers' Quarters (Guild Leadership)

4 lessons from 5 years of Officers' Quarters

Postcard showing the officers' quarters at Fort Des Moines
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

Amazingly enough, exactly five years ago today -- at 11:15 a.m. on May 7, 2007 -- the very first Officers' Quarters went live on WoW Insider. It was so long ago that I actually used Thottbot links. Since then, yours truly has composed more than 250 OQs. At about 1,000 words per column, I've written enough words on the topic of guild leadership to fill up a large fantasy novel. (Of course, I've also written an actual book on the topic.)

For this column, I briefly thought about pulling out the best and worst of OQ to share my personal favorites (and my shame) from the past five years. I decided against it. Maybe some day I'll do that -- maybe right before I hang up my WoW Insider columnist sash -- but that day is not today.

Rather, I thought I'd do something more personal. OQ has always been about learning how to do a better job as an officer and a guild leader, both for your members and yourself. During the past five years, I've done my best to give advice on exactly that.

However, I've never claimed to have it all figured out. I've also learned a lot, too. On this anniversary, I'd like to share four things that I've learned over the past five years. (Five would have been better, but I'm long-winded.)

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: From girlfriend to guild leader

Thrall and Aggra
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

Oh, boy. Let me sit here for a moment facepalming while I take in what I've just read. It's been a while since I've received an email with this much fail, so forgive me if I ease into it.

I'll warn you that the email is long. I've chopped it down as much as I dare. You really need to get the full story to appreciate what happened here. Without further ado, let's jump in:

Hey Scott-

I've been an officer in this particular guild for a long time and a member for several years and recently things have become very taxing for myself and several officers.

A little background on the guild. We are a large PVE/PVP guild on a PVE server. We have around 500 members... It's a crazy collection of hardcore players and newer players... We have several raids going 4 nights a week in addition to pugs and rated battle grounds going almost non stop when raids were not in session.

Now the problems in the guild started last fall right before the launch of SWTOR... Our guild leader and his wife had done a great job leading the guild. She was the CO-GL in name only as she really was the leader. Our guild leaders and several other officers and guild members decided they were going to quit...

This is where problems started creeping in...

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Dropping the drama totem

Troll totems have unhappy faces
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

Selecting players for slots is always a sensitive situation, whether it's for a Rated Battleground or a heroic raid. That situation can be magnified when other factors -- such as cliques -- come into play. This week, a guild leader finds himself torn between friendship with a member and loyalty to his raid leader after a shaman protests a benching.

My guild was dying on our old server, so me (guild leader) and 8 other raiders, who I had been raiding with for 4 years, transferred to a new server. We needed a new dps/healer as a backup and a new tank, and set out recruiting. The new tank has worked out well, but our ele/resto shaman hasn't worked out as well. He's a nice guy, someone who I view as a friend, always shows up on time, often shares volcanic potions with other raid members etc. He's been in the guild now for 2 months and has helped us progress through Heroic Warship, Spine, and Madness.

Anyway, last Tuesday, we sat him for H Spine to bring in someone else, and with the 15% nerf, we 1-shot Spine, something he was bitter at missing after spending two weeks with us ... progressing and missing out on the kill. We did a few attempts on madness and looked forward to our Thursday run. On Thursday, we spent about an hour and a half progressing on Spine. Our holy paladin (and also an officer) was getting angry over some in-game stuff and was making mistakes. He finally logged off in frustration and we brought in the shaman and he helped us progress throughout the night (8% wipe).

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: A clash over Battlegrounds

Silvershard Mine
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

It's not often that I get questions from PvP guilds. Your questions are usually quite different from those of raiding guilds, so I'm intrigued whenever I hear from you. This week's issue, however, may be all too familiar to those who raid.

Hi Scott -

I'm really struggling right now with a Guild member who wants to be included as a member of our Rated Battleground group, but seems to be unwilling to put in the necessary time and effort to become a good PvP'er.

Some background...two in-game friends and I run a small, casual PvP Guild on a medium population server. The Guild consists mainly of working adults who PvP for fun. We're a friendly group, not elitists, and are happy to accept people into the Guild who are new PvP'ers, or who choose not to PvP at all.

A few months ago a long-term WoW player with almost no PvP experience joined the Guild and decided to start gearing up for PvP. She thought the idea of Rated BG's sounded fun, so we were happy to explain the concepts of acquiring Honor and Conquest Points to her... As soon as she acquired the Resilience minimum, we added her to our twice-weekly RBG sign-up roster. Also, a few of our members took her under her their wings and began helping her do Arenas for points.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Suggestions for drama

A paper shredder labeled
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

Some members, whether by their attitude or their behavior, don't give us much choice but to kick them. That doesn't mean their complaints are always wrong. This week, a guild leader wonders whether a recently kicked member might have had a good point about her guild.

Hello Scott,

First of all, thanks for the awesome and informative blogs!

Lately there have been some issues in my guild. The issues have been solved now (I hope), but I'm wondering about something.

The member that has been causing the issues has been known for being dead-set on getting a position as an officer. She had been there from the start and each time the previous GL promoted someone to officer, she'd whisper him with words like "Next time you're promoting someone to officer, it's me!" She never got that promotion for obvious reasons. Last week she caused an uproar in the guild about not being happy with there being a 'Supreme Ruler' (the guild leader) and gave the previous GL and another officer an ear bashing about it . . .

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Desperate appointments

garrosh hellscream
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

It's certainly no rare situation when a guild leader has to scale back his or her time due to offline obligations. The right thing to do is appoint someone who's willing and able to cover your own slack. But what if that person isn't even an officer? This week, a guild member wonders whether it's time to panic.

Hi Scott!

Recently I joined a re-roll guild that has been around since the first of January. The premise of the guild is simple: new members can only join with a level one character and must level up within the guild without the help of outside resources. For a while, this worked out well. Everyone became fast friends and the guild grew to be called "the fam." But now we are approaching another month of "re-rolls," and drama has reared its ugly head.

Our GL just announced an impending life change and since then he's been markedly absent from our roster. One member posted on our forums noting that activity had declined, and another responded with suggestions on how to improve the current state of affairs. A few of the officers replied agreeing and disagreeing with various points, but the general consensus was that the members were not happy with things as they were. Before I go any farther, it helps to understand the... unique, way in which our officers are appointed.

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Filed under: Officers' Quarters (Guild Leadership)

WoW Moviewatch: Mage v Lock

Mage v Lock is the newest video from Swathe Productions. This is what they say about the video themselves:
Thanks to Christian Belt of WoW Insider, The Daily Blink webcomic and the WoW forums from whom we drew some inspiration for this machinima. Please note that if you don't play a mage or a warlock you probably won't find this as entertaining as you would if you did.

This video might feel a little rough to some folks, but hold out until the end. It's all building up to a punch line. That punch line does kind of put our relationship with our raid frenemies in a humorous light, so it's all for a good cause. My hat's off to Swathe Productions for another fun video. I'm obviously a huge fan.

Interested in the wide world of machinima? We have new movies every weekday here on WoW Moviewatch! Have suggestions for machinima we ought to feature? Toss us an email at moviewatch@wowinsider.com.

Filed under: WoW Moviewatch

Officers' Quarters: 6 qualities of a successful raiding guild

a guild poses after defeating deathwing
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

Recently a reader asked me, "What do raiders typically look for in a guild?" My initial reaction was to balk at the question. All raiders have their own preferences and pet peeves. What possible common factors could there be?

However, I realized I was approaching the question from the wrong angle. Players might not agree on the details, but there are essential qualities that every raiding guild should strive toward in order to attract and retain members. Below, I have outlined six.

1. Stability A stable roster led by stable leadership is the ideal situation for a raiding guild. It's also incredibly difficult to maintain. Life, drama, and boredom can poke holes in your roster and your officer corps at any time -- and there's often little you can do to anticipate or prevent it. The best way to establish stability is by gathering like-minded players who find value in accomplishing goals as a team. Commitment is much easier to earn when your members are on the same page and enjoy raiding together.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Guild transfer anxiety

a duel at the dark portal
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

One of the biggest decisions a guild can make these days is whether to stay on a struggling server or transfer to a new realm. The risks are substantial, and the benefits aren't guaranteed. This week, one guild member is asking for advice about transfers and also about whether or not to accept a promotion to raid leader.

Hey Scott,

Recently our guild hit a fairly major bump and we're attempting to sort everything out. While I have no doubt that we as a guild will make it though and continue back to HM progression; its a excruciating slow process recruiting and we are losing players who are impatient to continue raiding the way they like . . .

It was decided that as we were not picking up recruits on our server, and that our guild had obtained a reputation as a guild that gears players for the top 200 guilds while just being short of it ourselves. While we know we would lose some of our good players who have ties to the server, it was decided mostly by top officers that our guild should server transfer to a higher populated realm. In addition from the enthusiasm of those same officers it seems as if this is something that will happen.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Rock bottom

a shipwreck on the ocean floor
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

Guilds in WoW are a precarious fleet at this moment. With player activity stagnating, many guilds are like sinking ships. They survive only if their officers can bail water fast enough by replacing the players they've lost. Fickle players are quick to jump overboard and swim to a guild with fewer leaks, only to find that their new vessel isn't quite as watertight as it first appeared.

Today's email is from a guild leader whose hull has hit rock bottom. She wants to know whether to dredge up the wreck or shop around for a sturdier boat.
Hi Scott,

I am the leader of a guild that sadly has no more active members. My fiance and I started it to try out Cata raiding at our own pace with people we knew IRL but at the peak of the guild activity we could only get about 7 people together and getting everyone motivated to get their item level up high enough to attempt a raid was even tougher! I love playing a mage but found myself rolling a paladin and gearing up to be what the guild needed...tank or heals. I eventually got super burnt out with lack of effort and took a break from the game. Recently I have come back to a dead guild.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: The importance of finding 'me time'

murozond's hourglass
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

Something most nonofficers don't realize is the amount of time that officers spend dealing with guild business when we're otherwise off the clock. Nights with no official events can seem like a great time to log in and enjoy a relaxing solo play session. You plan to work on an alt, level a profession, or earn some achievements.

Then a member whispers you about a loot issue, someone else needs a few alts invited, a third member wants to talk strategy for the next raid, and so on. Suddenly your night is gone and you haven't managed to finish anything you actually set out to do -- especially relax. This week, one guild leader wants to know how to carve out some time for herself.
Hi Scott,

I assumed leadership of our social/casual guild early in the winter, and with the help of two senior officers have resurrected that which was once essentially dead. We have enjoyed the process of breathing life into our little community, and welcomed new guildies with open arms. As the weeks passed interactions between the members increased, guild chat started being used, dungeon runs and retro-raids started happening again, and each week more players entered the fold.

Then with the addition of the spouse and friends of one of our guildmates, we embarked on a raiding career. We are now 5/8 DS 10N, and run regularly two or three nights a week. As is so often the case, we now have more DPS that are interested in raiding than spots available, so we have stepped up recruiting to find enough raid-ready people so that we can start a second raid group.

I sometimes find this process exciting and rewarding, but more and more I am feeling overwhelmed. In addition to raiding and leading the guild, I am also an extremely serious alto-holic. I love questing. I have all the professions covered (some more than once), and on top of seeking out and collecting all the professional recipes, I also collect mounts and pets.

I don't mind putting my responsibilities to the guild and the raid team before my own playtime, but I am finding it harder and harder, with the growth of the guild, to carve out any time for myself.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: A tempting offer

Mimiron's big red button -- do not push
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

It's not easy being anything less than a max-level guild in this era of perks. Most guilds can't wait to hit that final level and have access to all the bonuses that players of long-established communities have enjoyed for the past year. This week, one guild leader has an opportunity to skip the guild leveling process -- practically by pushing a button. Should he take it?

Hi Scott,

I messaged you awhile back in regards to guild realm transferring (this was before the service was implemented). We've done well overall and our progression has been fantastic overall, making us relatively competitive in Heroic Raiding.

Currently, I have an interesting option available to my guild. One of our officers has access to a level 25 guild, while we are only in the mid teens (we are a small, tight-knit group). He has offered, rather graciously, for us to move over to that guild and change the name of both of our guilds, so we could keep our guild name.

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Filed under: Officers' Quarters (Guild Leadership)

Officers' Quarters: Should Blizzard hold a guild summit?

a guild shows off their tabards
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available from No Starch Press.

I'm not an Old Republic player, but one thing I appreciate about the game is BioWare's active approach to supporting guilds. During the game's development, BioWare offered a pre-launch guild registration and the ability to test the game with guildmates. Now the company has announced a weekend-long summit where guild leaders can meet and discuss the game with BioWare staff.

I've always thought Blizzard could do more to support guild officers. Thus, when I first saw that article on Massively, I was happy to see BioWare taking steps toward that end. Then I read the comments below it, and I realized that not everyone feels the same way I do. Should Blizzard institute its own guild summit? Let's look at both sides of the argument.

The threat of influence

The argument brought up by those opposed to the summit is that guild leaders -- and especially the leaders of the largest guilds -- are usually raiders. Allowing them this type of access may give raiders an undue influence on the future development of the game.

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Filed under: Officers' Quarters (Guild Leadership)

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