If you're having trouble claiming your Hearthsteed -- the game's latest mount, acquired by winning three battles in Hearthstone -- you aren't alone. Apparently plenty of players have run into issues trying to tame this wily mount, but that means Blizzard support is out in force with fixes. Over on Reddit, Customer Support rep Araxom has a suggestion:
If this doesn't help, you can head to the Reddit thread to talk to Araxom or contact support directly for more assistance. Good luck with your Hearthsteed-wrangling!