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Posts with tag login-problems

Connection problems for both North American and European players

Website down
Blizzard Customer Service is in the process of dealing with connection issues facing players on both sides of the Atlantic Ocean. For the North American players, login errors have been plaguing both the Account Management website, and several games--World of Warcraft, Diablo III, and Hearthstone.
For players in Europe, Blizzard noted yesterday on their EU support blog that the high latency and connection issues are, in fact, the result of a series of DDoS attacks that have been levied at Blizzard servers for the past few days. Blizzard is monitoring the situation and asks that players follow their European customer service Twitter account for updates and further information.

Filed under: Blizzard, News items, Account Security

EU Battle.net problems


Many folks this afternoon playing on EU servers have tipped us to the issues going on with Battle.net. It seems that they are unable to logon, with all accounts being stuck on the "Connecting" phase.

This is really bad timing for this to be happening, as it was just announced yesterday that on November 11th in the US and November 12th in the EU all accounts will have to be converted to Battle.net accounts. Many people are concerned that these problems will persist through the conversion, although it's important to remember that these issues have existed before Battle.net came about as well.

There has not been any official word from Blizzard on today's EU problems, but that hopefully be coming along shortly -- along with an idea of when it all will be fixed.

Filed under: News items, Europe

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