Blizzard has gone the extra mile in trying to explain their extremely mysterious new Arena matchmaking and rating system. They've featured their blue posts prominently on their front page as a feature called 'Shop Talk', collating all the official statements on the subject over the past couple of weeks. This is retroactive transparency going into overdrive, seeing as how they unleashed the system on players without mentioning it or even getting it tested on the PTR. When the system blew up in everyone's faces soon after Patch 3.0.8 was released, they were quick to suspend Arena play and tried to get things right.
Now that it's up, players have reported winning games but losing points. In fact, some readers have written in to report extremely successful Arena records but result in low or even negative gains. If Blizzard wanted to make Arenas more accessible and enjoyable, taking points away from winning teams was certainly the wrong way to do it. In the latest chapter of this sordid saga of the new Arena system, Kalgan mentions that Blizzard "made adjustments to the ratings system" in a hotfix applied recently. Notable points after the jump.