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Posts with tag official-forums

Official forums receive minor facelift

The official WoW forums have gotten a minor update today, confirmed with a blue post by CM Nethaera. The new format has several tweaks and changes, but the largest by far is the font -- posts and headers are now showing with much larger text both in the posts themselves, and in quoted text. Quotes are now a lighter shade of gray, and character portraits have been re-sized as well.

The updates appear to be slightly more in-depth than graphics, however. In addition to the font changes, it seems as though the option to view the forums in Simple or Advanced view has been removed, along with the ability to link items in posts. Along with this change, the My Realms option to switch between only those forums on which you have playable characters has vanished. For now, players will have to scroll through the entire list of realms to locate a particular realm.

If you can't see any changes, or if the forums are displaying incorrectly on your browser, you may want to try clearing your cache or refreshing the page. At the moment, there doesn't appear to be an official thread for feedback or to report any technical issues with the new forums. Although the removal of some features may be a little disconcerting, it might be possible that some of these changes are unintended, or that we'll see some of the more popular options make a return. What do you think of the facelift? Is it easier to read, or did you like the original version better? Are there features you'd like to see working again?

Filed under: News items

Official WoW website housecleaning coming our way

Reputation Header
Friday afternoon Community Manager Zarhym took to the official WoW forums to let us all know that Blizzard will be removing some of the lesser-used features they track on the official website. The reasoning behind the decision is that these particular features are laborious to maintain, their pages are not well-trafficked, and you can either look up the same information in-game, or there exist fansites that track the same things just as well as the official site. The following pages have been put on the chopping block:
  • Pets & Mounts Gallery
  • Factions
  • Professions
  • Guild Perks and Rewards sections
  • Character Pets & Mounts
  • Character Hunter Pets
  • Character Professions
  • Character Reputation
The full blue post is after the break.

Read more →

Filed under: News items

What makes a compelling character?

Faction Leaders
I don't know how many of you frequent the official Story Forum. It can be an intimidating place. Beware, all ye who may mention the words "Lordaeron," "Sylvanas," or "Southshore;" and these days add "Sunreaver" and "Dalaran" to the list of ten-foot-pole topics. I still visit the Story Forum regularly and if you're a lore buff its often a good source for varied discussion and debate. The amount of detail folks are able to recite at a moment's notice never fails to impress me, and has more than once sent me scurrying to my personal Warcraft library to fact-check or reread something with an eye for a new interpretation.

Recently, Nethaera has paid a visit to the story forum, and she asks you all directly: What makes a compelling character? What makes a character strong or weak or interesting or boring? What makes a character your favorite? What are the things that draw you to a fictional personality, what are the things that repulse you? As for me personally, well, I'm pretty sure the WoW community is more than familiar with some of my favorites (shameless self promotion). The reasons why I find those characters compelling are varied, but mostly boil down to the situation of being between a rock and a hard place. I like stories where there aren't good answers, where every way you look, you lose. Maybe I'm a Debbie-downer, but if the path to victory is obvious, I am bored to tears. Don't give me that, I don't want to read it. Give me someone who has struggled and fought and who will never be sure if they did the right thing. Give me something, and someone, that will haunt me.

What makes a character compelling to you? What fuels your imagination? If you've ever wanted the chance to talk with a blue about your favorite WoW personalities and share your personal idea of what you'd like to see out of WoW's canon characters, now is your opportunity!

Filed under: Analysis / Opinion, News items, Lore

Blizzard comments on how to deal with harassment

Blizzard comments on how to deal with harassment
Community Manager Daxxari made several comments earlier today, detailing how players should respond to and report harassment in WoW. The comments were made in response to a thread on the official forums asking what Blizzard is doing to combat bad behavior in the WoW community. The original poster cited some of the visible efforts Riot Games is making to combat bad behavior in their game, League of Legends, and wanted to know if Blizzard had done anything similar.

Daxxari gave the following response, as well as some advice for players being harassed in-game or on the forums.

Daxxari -- Curtailing bad behavior
Quote:

What is Blizzard doing to curtail bad behavior in their playerbase?

Harassment is a serious issue, and we've dedicated significant resources toward dealing with it. In fact, we have a large support team, and we've (comparatively) recently implemented faster tools to deal with harassment.

If you're experiencing harassment in-game, there are a few steps to take.
  • Don't respond, or get involved in an argument. Stooping to using language that violates our policies simply opens yourself up to suspension, and doesn't accomplish anything. Seriously, don't do it.
  • Use right-click Report on their name next to any lines of text that contain offensive language--the appropriate category should be Language.
  • Use /ignore to close the lines of communication.
  • If your harasser by-passes the /ignore feature and contacts you on an alternate character, immediately place that character on ignore, then open a support ticket to report Ongoing Harassment, and include that phrase, as well as the offending player's name, realm, the exact phrase that they used to harass you and that they by-passed the /ignore feature to do so. Please be detailed, our Support team works hard, but they aren't wizards. Mostly.

On the forums, just mouse-over the offending post, then click the 'downvote' hand, then select the 'Report' option.

You won't receive notification when another player receives any kind of disciplinary action due to our privacy policies, but rest assured that we like to make sure that everyone is on the same page regarding what constitutes acceptable conduct in-game.


In a later post, Daxarri also included links to Blizzard's harassment policy, should players need clarification on what Blizzard considers harassment, and a guide for reporting bad language and names in WoW.

Filed under: News items

WoW Archivist: How forum trolls broke a CM

A Tseric post from 2006
WoW Archivist explores the secrets of World of Warcraft's past. What did the game look like years ago? Who is etched into WoW's history? What secrets does the game still hold?

Last week, I included some passionate but mostly reasonable discussion of debuffs on the official forums from the earliest days of WoW and beyond. The official forums have always been a rough and tumble part of the game -- an area that Blizzard has always wanted to improve.

Trolls invade

One can speculate about a dozen different reasons for why WoW's official forums have been so full of jerks. Is it because there are just so many players and thus so many people with forum access, raising the statistical jerk demographic? Does the game's immense popularity encourage people to demand more of the company that makes it than any other in gaming? Does the ongoing passion for WoW simply make the forums the best place to troll on the Internet?

The forums have become gradually better over time, but the vanilla and Burning Crusade eras were completely out of control. Caught off-guard by the game's explosive early popularity, Blizzard's first team of community managers found themselves overwhelmingly outnumbered in their own forums. They couldn't possibly hope to keep up with the sheer volume of threads being generated. The CMs did what they could, but it was a losing battle from the start. The trolls took the forums by storm, and Blizzard never fully ousted them.

Then, in May 2007, one community manager simply couldn't take it any more.

Read more →

Filed under: WoW Archivist

Are pet battles too inaccessible for new WoW players?

Are pet battles too inaccessible for new WoW players
Recently there were some complaints on the official forums (shocking, right?) about how expensive pet battles are. The argument by many is that new players should have easier access to this feature.

In the Pet Battle Q&A from about a week ago, Cory Stockton explained:

Cory Stockton
[ ... ] the 100g training cost is going to make it difficult for a new player to get caught up in Pet Battles super-early, and that's by design, because everyone should learn how to play World of Warcraft first. Having said that, a new alt that can get 100g from another character can start the Pet Battle system at level 5.


In answer to the more recent forum post, Zarhym reiterated:

Zarhym
The cost is there, in part, because pet battles are intended to be a fun mini-game, particularly for players who've been around a while and want some new ways to spend their time while logged in -- it's not a profession. The system isn't really targeted toward new players while they're focused on leveling and character progression.

This is why there is a low level cap, but a buy-in barrier. It allows players with high-level characters and/or lots of alts easy access to the system, while reducing the risk of it being distracting or confusing for people just learning the core gameplay systems/mechanics.


More from Zarhym after the break.

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Filed under: Analysis / Opinion

Blizzard improves the WoW community site (again)

Blizzard debuted the new World of Warcraft community site a while back, and it's definitely a huge improvement over the old one, which was really outdated and rarely helpful. The new site has a built-in Armory, better forums, a fairly robust Game Guide, and even regular dev blogs to give some insight on the development process.

Apparently the improvements don't stop there, though, as Blizzard recently announced a laundry list of updates for the site, including:
  • Rotatable 3-D models for gear in the item database
  • Boss info pages, loot tables, and ability information
  • Improved, easier-to-read search results
  • And more!
Check out the full list of changes and updates after the break.

Read more →

Filed under: Blizzard

Nethaera addresses questions about CM process

Blue poster Nethaera took some time earlier today to answer a few questions posted on the official forums regarding the chain of command between community managers (CMs), developers, and of course, everyone's favorite crustacean, Ghostcrawler (Greg Street, lead systems designer). While Nethaera couldn't answer every question posed, she was able to give a few insights into the interplay between the various departments running the scenes, as well as a few tips about giving constructive feedback.

Nethaera
What examples are best to use to give GC and the Devs an accurate depiction of what has/has been happening?

Information about your class, your playstyle, the types of issues you're running into such as whether you're using a certain spec or certain spells and abilities when you're running into issues. The more specific you can be, the better really. Numbers are good on one level, but sometimes the numbers don't say whether you're having "fun" or not.



Follow us after the break for more insights.

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Filed under: News items

Official forums are now read-only

The official forums have gone read-only as promised, effectively shutting them down. The new forums, over at the new World of Warcraft community site, are your new go-to forums.

If there are any threads you loved, discussions you cherished, and anything memorable you wish to keep, it would be best to save those now. The forums are staying read-only until the end of the month, and then they are going away forever. End of an era ...

Forums going read-only
These forums will remain read-only until the end of the month, after which they and all of their posts will be removed ... forever! If you have any posts, information, stickies, etc. that you'd like to keep you'll want to have finished saving it before then.

We've all enjoyed the past few years on these forums, and look forward to creating many more with you on the new community site. See you there!

Filed under: News items

Breakfast Topic: What threads from the old WoW forums will you miss?

Blizzard announced on Monday that the official forums we've been using the past six years will become read-only on Wednesday, Nov. 17. The forums will be replaced by the new World of Warcraft community site, which offers new and improved forums, as well as a bunch of other features. That's all good and fine, but Blizzard also said in half a month's time, it will delete the old forums and all the threads in it will be lost forever! Eek!

Wait a second ... What am I worrying about? Google Cache will likely allow us continued access to the old forum content for years to come, even after it's wiped off of Blizzard's servers. Still, in that moment of concern that all those years of information would suddenly be lost, I wondered: "What will I miss from the old forums?"

My mind immediately went to "I think my tank is seeing another healer," a thread about an healer suspicious that her tank is being unfaithful. The thread was so epic, WoW Insider actually already wrote about it. Just check out this excerpt from page 21:

She really ruined me. I was depressed about going solo. I was spending all my time in the Underbelly, knocking back Noggenfogger and bandaging myself to mailbox dancers. -- Grokthul

Also, as a PvP priest, how could I miss the comedic gold of "Disc priest/Shadow priest 2v2"? The OP had me at, "When the hunter comes to save giraffes, just darkness priest licorice beam his paladin to slow him," but by the time I read "ice tent," I couldn't breathe anymore because I was laughing and crying at the same time.

Are there any threads that stand out in your mind that you'll miss?

Filed under: Breakfast Topics

Official WoW forums going read-only on Wednesday, new community site and forums ready

Last month, Blizzard announced that it would be launching a new World of Warcraft community site, with new and improved forums. At the time, Blizzard said that the existing official forums would be phased out after testing of the community site was complete. The community site went live earlier this month.

Now, a wave of identical blue posts has hit every section of the WoW forums with the following message:

Bashiok -- Forums Going Read-Only
This Wednesday, November 17 these forums will be put into a read-only state. At that time we'll be inviting all posters to fully migrate to the new World of Warcraft community site and forums.

http://www.battle.net/wow

These forums will remain read-only until the end of the month, after which they and all of their posts will be removed ... forever! If you have any posts, information, stickies, etc. that you'd like to keep you'll want to have finished saving it before then.

We've all enjoyed the past few years on these forums, and look forward to creating many more with you on the new community site. See you there!


So that's it! We won't be able to post in the official forums anymore after Wednesday, Nov. 17, and we have until the end of November to save anything on the official forums we want to keep or remember!

Filed under: Blizzard

The Daily Quest: Shh, the internet dragon is sleeping


Here at WoW.com, we're on a Daily Quest (which we try to do every day, honest) to bring you interesting, informative and entertaining WoW-related links from around the blogosphere. Is there a story out there we ought to link or a blog we should be following? Just leave us a comment and you may see it here tomorrow! Take a look at the links below, and be sure to check out our WoW Resources Guide for more WoW-related sites.

The internet can breathe again. Earlier today Blizzard announced that they will not be requiring real names to post on the official Blizzard forums, and the blogosphere in response breathed a huge sigh of relief. Here's a whole mess of thank-you's and other notes regarding the decision from various bloggers:

Filed under: The Daily Quest

Rumor: Blizzard employees' real life names will not appear on the Real ID forums [Updated]

Recently a few forum goers have posted that they've been in touch with Blizzard phone representatives and have heard from them that Blizzard employee's real-life names will actually not be appearing on the new Real ID forums.

So here's what we know:
  • Bashiok / Drysc posted his real life name yesterday and had his privacy violated by people posting maps to his house, his parents' names and (potentially incorrect) cell phone numbers.
  • We have seen multiple reports of WoW players who have called up Blizzard's support line and spoken with representatives who've told them blues will no longer be using their real names in the new forums.
  • Josh, a Blizzard phone rep, said that Blizzard employees "cannot risk having their personal lives compromised by in-game issues."
  • Blizzard blue representative Rygarius locked, but did not delete nor deny, a thread on this.
  • WoW.com has emailed PR contacts within Blizzard for comment, and has not heard anything back.
So there you have it. It's a pretty solid rumor at this point. The known facts speak for themselves.

Update: Wryxian is referring people back to the original blue post language about the change. However, we're still hearing from phone bank representatives that Blizzard has changed its mind about blue posters.

Update #2: According to Nethaera, they're going to stick with their original plan and have blue posters use their real names. As to why other parts of Blizzard are saying something different (WoW.com has verified what other parts of Blizzard has said), it appears they're having some internal communication issues.

Filed under: Rumors

Official forum changes, real life names to be displayed

Blizzard is moving all of their forums to the Real ID system. This means there are major changes coming to the official forums, ones that we all need to be aware of.

The largest change is that the real life names will now be displayed on the official forums via the associated Real ID account. After the launch of Cataclysm, if you post on the official forum, your real life name will be displayed. Drysc / Bashiok (who we'll soon be calling by his real name) posted an update that these changes are not retroactive.

The exact section that concerns this is as follows:

Vaneras
The first and most significant change is that in the near future, anyone posting or replying to a post on official Blizzard forums will be doing so using their Real ID -- that is, their real-life first and last name -- with the option to also display the name of their primary in-game character alongside it. These changes will go into effect on all StarCraft II forums with the launch of the new community site prior to the July 27 release of the game, with the World of Warcraft site and forums following suit near the launch of Cataclysm. Certain classic forums, including the classic Battle.net forums, will remain unchanged.

The official forums have always been a great place to discuss the latest info on our games, offer ideas and suggestions, and share experiences with other players -- however, the forums have also earned a reputation as a place where flame wars, trolling, and other unpleasantness run wild. Removing the veil of anonymity typical to online dialogue will contribute to a more positive forum environment, promote constructive conversations, and connect the Blizzard community in ways they haven't been connected before. With this change, you'll see blue posters (i.e. Blizzard employees) posting by their real first and last names on our forums as well.



The full Blizzard statement after the break.

Read more →

Filed under: News items

Blizzard introduces new official story forum

A lot of us lore nerds have been wanting it for a long time, and now we have it: An official place to discuss the lore of the Warcraft universe. Of course, it's technically called the Story Forum, and one of the blue stickies on the forum suggests that this forum is meant to focus on "the publishing division" of Blizzard's creative development (i.e., the novels and manga). Then again, the forum's main welcome sticky states that the forum is for discussing the stories of Warcraft "as told in-game and through the novels, manga, comics, and short stories that Blizzard publishes." So in theory the exact nature of the forum could be considered a bit iffy.

Still, I'm going to go ahead and go by the welcome message and declare it a lore forum. No longer will we have to go searching through pages and pages of flames, rants, and class balance whines to find the lore-based flames, rants, and Garrosh vs. Varian debate threads. Nethaera also revealed that the publishing division plans to look at the Forum discussions to get an idea of what people like and don't like about Warcraft's stories, so if you've been writing an epic rant about Med'an or Rhonin, you may finally have the outlet you've always wanted. You can find the forum here.

If you need extra ammunition before jumping into the discussion yourself, be sure to check out our lore guide, as well as past entries of our Know Your Lore column.

After the jump, you can check out the forum welcome message, as well as some additional words from Nethaera on Blizzard's Creative Development Team and lore resources.

Read more →

Filed under: Blizzard, News items, Lore

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