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Posts with tag offline

No Sunwell Plateau this weekend

If you were expecting to trash around in the Sunwell Plateau this weekend, think again. According to a Daelo post, Blizzard has taken the instance offline for the next couple of days.

While I can understand the Blizzard dev's taking the realm offline here or there, and taking down an instance for an extended period of time during the week, it does strike me as odd that they would choose to remove access during the weekend – a prime playing time for a lot of folks. And I know that I and many of my friends only raid weeknights, so we have ample opportunity to test out the content on the weekends.

Nonetheless, we can all look forward to reentering the Sunwell on Monday. If this changes, expect to see an update on WoW Insider.

Tuesday night live!

Live, from Blizzard H.Q., it's Tuesday night!

The Blues (official Blizzard forum posters) have given us a few important late night news tidbits, including some new patch 2.4 news. However, they lack the comedy stylings of John Belushi in a bee suit:
If you notice strange happenings with your sever, you can always checkout the realm status forum on Blizzard's site. And of course, stay tuned to WoW Insider for the latest news.

Updated 12:16 a.m. EST: We are getting user reports of Canadians not being able to access either the game or the World of Warcraft website. However, Blizzard has yet to officially comment on this. We'll keep this post updated with anything more we learn.

Updated 12:33 p.m. EST: I heard your calls for help! I've written up an article titled Solving recent connection issues, which goes into some details about what you can do, including Blizzard's tech support phone number.

Filed under: Patches, News items

The extended maintenance cycle begins! [Updated]

Tseric greets us on this pleasant Tuesday afternoon with the news that today's maintenance cycle has been extended until 1PM PDT for select realms. There is, however, no news as to why the maintenance has been extended -- patch problems, perhaps? Though as far as "select realms" are concerned, I suspect the list of "non-select realms" would be shorter. So if you play on any of the following realms, the wait for uptime just got a little longer:

Agamaggan, Aggramar, Alexstrasza, Alleria, Arathor, Argent Dawn, Arthas, Azgalor, Azjol-Nerub, Azshara, Baelgun, Balnazzar, Blackhand, Bleeding Hollow, Bloodhoof, Bloodscalp, Bonechewer, Boulderfist, Bronzebeard, Burning Blade, Burning Legion, Cho'gall, Crushridge, Daggerspine, Dark Iron, Darkspear, Destromath, Dethecus, Detheroc, Draenor, Dragonblight, Dragonmaw, Dunemaul, Durotan, Earthen Ring, Eldre'Thalas, Elune, Emerald Dream, Eonar, Eredar, Feathermoon, Firetree, Frostmane, Garona, Gilneas, Gorefiend, Gorgonnash, Greymane, Gul'dan, Gurubashi, Hellscream, Illidan, Kalecgos, Kael'Thas, Kargath, Kirin Tor, Laughing Skull, Lightninghoof, Lightning's Blade, Llane, Lothar, Madoran, Maelstrom, Magtheridon, Malfurion, Malygos, Mannoroth, Medivh, Moonrunner, Nathrezim, Nazjatar, Perenolde, Ravencrest, Sargeras, Scarlet Crusade, Shadow Council, Shadow Moon, Shadowsong, Shattered Hand, Silvermoon, Skullcrusher, Skywall, Smolderthorn, Spinebreaker, Spirestone, Staghelm, Stonemaul, Stormrage, Stormreaver, Stormscale, Suramar, Terenas, Thunderhorn, Thunderlord, Trollbane, Twisting Nether, Uldum, Ursin, Warsong, Whisperwind, Wildhammer, Windrunner, and Zul'jin.

(Wow, that was a mouthful.)

Update: Tseric informs us that all realms should be back online in a matter of moments. Huzzah!

Filed under: Patches, Realm Status

Multiple US realms offline

Login screenEarly Sunday morning (at least in my time-zone!) Blizzard is reporting thirteen realms offline, including the following: Area 52, Auchindoun, Azuremyst, Blade's Edge, Blood Furnace, Coilfang, Exodar, Shattered Halls, Terokkar, The Scryers, The Underbog, Velen, and Zangarmarsh. However, Blizzard's network engineers are awake and working on the problem. While they don't know the exact cause of the outage, they're currently expecting to have the realms back online by 2:25 AM PST.

For the most updated news on the situation, keep checking this thread by Drysc.

Filed under: Realm News, Realm Status

Breakfast Topic: Dealing with downtime

[SERVER] Shutdown in 15:00We've all had to do it time and time again -- the servers are down for regular or emergency or just plain unscheduled maintenance, and your evening plans are suddenly ruined. So what do you do about it? Spend the evening trying repeatedly to log on to your realm? Troll the forums? Switch to a different realm? Roll a new alt? Fire up a different game? Go out for dinner? Go outside and try to remember what the sun looks like? Or something else entirely?

Filed under: Breakfast Topics, Features

Downtime for select US realms today

Login screenSixteen US realms are being taken offline for urgent maintenance early this morning -- that is to say, Thursday, November 30th at 5:00AM PST. The maintenance period is expected to last approximately one hour and, no -- there is not the faintest clue as to the reason for the maintenance, other than the indication that it is "urgent." So if 5:00 AM PST falls into your usual playtime, and you play on any of the following realms, you're going to be forced to take a nice breakfast break: Azjol-Nerub, Bloodscalp, Boulderfist, Bronzebeard, Crushridge, Daggerspine, Darkspear, Draenor, Dragonblight, Dunemaul, Feathermoon, Perenolde, Stonemaul, Stormscale, Suramar, and Uldum.

Filed under: Realm News, Realm Status

Holy 36-hour downtime, Batman! [Updated]

Yes, I admit, when I ran across the thread titled "Extended Maintenance 11/7/06," my eyes sort of glazed over and I moved on to the next topic. (Hopefully one of some interest...) Another Tuesday, another maintenance cycle. Ho-hum. However, this particular maintenance extention not only effects my own realm -- which I had thought was safe, having come up on the supposed new hardware platform not all that long ago -- but is also planned to last a full 24 36 hours. Oddly enough, Blizzard is also performing this maintenance on the most recently opened realms -- Echo Isles, Blackwater Raiders, Vashj, and Darrowmere, brought online on October 5th.

Why? Hardware upgrades! Blizzard will be transfering data onto a new storage solution in preperation for the coming expansion. Hardware upgrades are all well and good, but the necessity of them on such newly opened realms puzzles me a bit.

The process is expected to start on November 7th at 12:00 AM PST and end on November 8th at 12:00 AM PM PST -- and if you're on any of the following realms, it's time to make alternate Tuesday plans. Andorhal, Anetheron, Anub'arak, Archimonde, Black Dragonflight, Blackwater Raiders, Cenarion Circle, Cenarius, Dalaran, Dalvengyr, Darrowmere, Dentarg, Duskwood, Echo Isles, Executus, Haomarush, Hyjal, Khadgar, Lightbringer, Mal'Ganis, Norgannon, Scilla, Steamwheedle Cartel, The Forgotten Coast, Thrall, Turalyon, Uther, Vashj, Ysera, Ysondre, and Zuluhed.

Update: Maintenance times revised from 12AM through 12AM to 12AM through 12PM the next day -- that adds up to a full 36 hour maintenance window. I swear the first time I looked at Tseric's post it said 12AM to 12AM, but it's possible I was mistaken, too.

Filed under: Blizzard, News items, Expansions

A bit of Saturday downtime...

Well, at least everyone hopes it's only a bit. Saturday morning at 4:00 AM PDT, 18 US realms are going offline for database maintenance. I always wonder what exactly they mean when they say things like "database maintenance" without further specifics, but Tseric never acquiesces to my requests for additional info, so it looks like we'll have to get by with the limited news we're given. Maintenance should only last an hour, meaning these realms should be back up by 5:00 AM PDT... so if we have any early birds in the audience who were planning to play at that hour, perhaps you should take the time to get that extra cup of coffee. Realms affected include the following: Aerie Peak, Altar of Storms, Anvilmar, Blackwing Lair, Deathwing, Demon Soul, Doomhammer, Gnomeregan, Icecrown, Jaedenar, Kel'Thuzad, Lethon, Onyxia, Sentinels, Tanaris, The Venture Co., Uldaman, and Undermine.

Filed under: Realm News, Realm Status

Greatly extended weekly maintenance for some realms

Do you play on one of the following realms? Azjol-Nerub, Bloodscalp, Bonechewer, Boulderfist, Bronzebeard, Crushridge, Daggerspine, Darkspear, Draenor, Dragonblight, Dragonmaw, Dunemaul, Eldre'Thalas, Feathermoon, Firetree, Frostmane, Gurubashi, Nathrezim, Perenolde, Scarlet Crusade, Shadow Council, Shadowsong, Silvermoon, Skywall, Smolderthorn, Spirestone, Stonemaul, Stormscale, Suramar, Terenas, Uldum, or Windrunner. Well, if so, I feel sorry for you, because your so-called Tuesday maintenance will be stretched out until 12:01 AM PDT Wednesday morning. They're down for hardware upgrades to -- hopefully -- improve server stability, but such extended downtime isn't exactly fun for those looking forward to logging on and playing Tuesday afternoon. As an additional downer, friend and ignore lists will be lost for those on effected realms, and paid character transfers will be offline for the duration of the maintenance period.

Filed under: Realm News, Realm Status, News items

Blizzard Will Compensate Bored Players from Offline Realms

Just like you probably are, I'm currently sitting around not playing the game. My realm (T-horn represent!) is in the list of servers Blizzard pulled offline last night and won't put back up until late tonight.

And the complaints on this, as you can imagine, are many and varied. My guild was especially distraught, as we were all excited to run AQ20 this evening. Nimrodel of Earthen Ring isn't really happy that the advance notice Blizz gave was easy to miss. A few of the servers, including Laughing Skull, already had an upgrade-- why are they going through this again? And I can't think of another "upgrade" that caused all of us to lose our friends list. Sure, it's not the end of the world, but it is a little inconvenient at least. And we don't even have the new hunter talents to console us-- although Neth seems very happy to sell books to bored players. Maybe this is all a grand scheme...

There is a silver lining to all this. Drysc has acknowledged that Blizzard will be "providing compensation" for those realms currently undergoing the 36 hour upgrades, although he won't say how much until the maintenance is over (presumably because it may go on even longer than planned). That's nice, but I won't lie-- I'd rather be in AQ. Meanwhile, feel free to come join me in a few spirited rounds of iSketch! Look, I drew a Tauren!

Filed under: Tauren, Realm News, Fan stuff, Realm Status, Blizzard, News items

Wednesday Maintenance on US Realms

Numerous US realms were pulled down starting this morning because of unspecified problems which may be related to the cross-realms battleground system. Tseric only provided us with the information that the realms were remaining offline because they were undergoing battlegrounds testing, but this may have something to do with the problem of missing characters as well (as the final realms offline for maintenance seem to match the realms with missing characters). However, all realms should be back online and running as of 3:10 PM PDT. If you're still having problems, however, you may wish to page a GM or post about it in the customer service forums.

Filed under: Realm News, Realm Status

EU Maintenance Extended

Proving that the US isn't the only one with extended weekly maintenance periods, CM Thundgot tells us that EU realms will be down until 16:00 CEST today. Here's to hoping Blizzard figured out something from the many problems with the US patch roll-out and the deployment over the European realms will go more smoothly.

Filed under: Realm News, Realm Status

Downtime Compensation for Select US Realms

Blizzard will be providing a 24-hour credit to the realms that were having so much difficulty over this past weekend, which I suppose is better than nothing. However, I must say that their list of affected realms doesn't match mine, or include mine, which was offline or unplayable for a good portion of the weekend. In fact, the list includes the realm Tanaris, which is the realm I rolled a new alt to play on while my usual realm was offline.

The realms 24-hour credits are being applied to include the following 31 realms: Aerie Peak, Altar of Storms, Andorhal, Anetheron, Anvilmar, Black Dragonflight, Blackwing Lair, Dalaran, Dalvengyr, Deathwing, Demon Soul, Dentarg, Doomhammer, Executus, Gnomeregan, Haomarush, Icecrown, Jaedenar, Kel'Thuzad, Khadgar, Lethon, Onyxia, Scilla, Sentinels, Tanaris, The Venture Co, Thrall, Turalyon, Uldaman, Ysera, and Ysondre.

However, the 20 realms that were experiencing downtime throughout the weekend were these: Andorhal, Anetheron, Archimonde, Black Dragonflight, Dalaran, Daivengyr, Dentarg, Duskwood, Executus, Haomarush, Khadgar, Mal'Ganis, Norgannon, Scilla, Steamweedle Cartel, Thrall, Turalyon, Ysera, Ysondre, and Zuluhed. It looks like they've missed 6 of the original problem realms and added numerous realms that weren't listed as having problems over the weekend. Is anyone else confused?

Update: The list of realms has been modified to one that appears to be accurate. The official post on the subject can be found here.

Filed under: Realm News, Analysis / Opinion, Realm Status, Blizzard

Extra Extended Maintenance for US Realms

It looks like today's maintenance is being drawn out because of "concerns that have arisen with Cross-Realm Battlegrounds" (at least according to the current login message). So instead of coming back up at 11:00 AM PDT, we're looking at a 1:00 PM PDT uptime for all US realms. However, as of the time of this writing, several US realms have already come back online, so if you're wanting to play, it doesn't hurt to check. Online by the usual 11:00 AM are: The Forgotten Coast, Anub'arak, Cenarius, Lightbringer, Uther, Cenarion Circle, and Hyjal. The rest of us are just going to have to wait!

Update: While numerous realms have come back online, officially, maintenance has been extended until 4:00 PM PDT.

Filed under: Realm News, Realm Status

Extended US Maintenance

After much waiting, the time has finally arrived. Patch 1.12 will be deployed on US realms during Tuesday's maintenance (and presumably on EU realms during Wednesday's maintenance). The maintenance has been extended by two hours to give time to apply the patch, so it should start at 3:00 AM PDT and end at the usual 11:00 AM PDT. However, in addition to the extended maintenance required for patch 1.12, a number of realms will be coming down tonight at 11:00 PM PDT for hardware upgrades - to come back online with the rest of the servers when maintenance ends on Tuesday. Servers coming down early for upgrades include the following: Aggramar, Argent Dawn, Arthas, Azgalor, Bleeding Hollow, Bloodhoof, Burning Blade, Burning Legion, Durotan, Earthen Ring, Elune, Eonar, Eredar, Gilneas, Gorefiend, Kargath, Laughing Skull, Lightning's Blade, Llane, Lothar, Magtheridon, Malygos, Mannoroth, Medivh, Shadow Moon, Shattered Hand, Skullcrusher, Stormrage, Thunderhorn, Thunderlord, Warsong, and Zul'jin.

Update: Further proof that this is, in fact, a roll out of patch 1.12 is the fact that the public test realms have been closed.

Filed under: Realm News, Patches, Realm Status, News items

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