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Posts with tag outages

Listen to the WoW Insider Show today with special guest Mary Varn

Yes, our podcast is back again this afternoon at 3:30pm EDT, and this week we're welcoming Mary Varn, the creator and artist behind NPC Comic, a webcomic about a girl and her two cats who all play World of Warcraft. She'll talk with us about her work and her own characters, and since we'll also have Kelly "Cadistra" Aarons of the new Byron the Tauren Rogue comic on again, maybe they'll be able to share some insight on putting WoW-related cartoons together.

Turpster and I will make sure it's not all about drawing comics, though -- we'll be answering emails and talking about the most popular posts from the last week, including what's going on with patch 3.3 and when it might drop, what's up with all of the outages lately, and what it takes to get all of the achievements. All of them. Should be a great show -- you can tune in over on our Ustream page at 3:30pm Eastern, or just head after the break. See you then.

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Filed under: Analysis / Opinion, Fan stuff, Odds and ends, Blizzard, WoW Insider Show

Battlegroup outages tonight [Updated]

We are getting multiple tips that some realms are down. Blizzard says that the Whirlwind and Emberstorm battlegroups are down and that they are currently investigating the matter. We'll keep you posted should anything change.

In the meantime, enter to win some real life and in-game loot. Or log on to Zangarmarsh and join the WoW.com guild so you can party with us on Wednesday night.

If you are unsure what battlegroup you are in, please consult this listing.

Battlegroup listings are after the break.

Update 1:16am: Zarhym says the problems were due to a complete power failure. The power is back on and they are trying to bring the realms up now. The party is still raging on Zangarmarsh.
Update 11:37pm:
They have discovered the source of the battlegroup issues, but still no estimate for when they will be back up. We're having an impromptu party on Zangarmarsh if you would like to join us.
Update 11:12pm:
I was just able to login. No word yet on the down battlegroups.
Update 10:56pm:
An official response: they are working on it.
Update 10:49pm:
Many, including me, are having connection issues. There is a huge forum post on the issue, but no blue response yet.

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Filed under: Realm Status, News items

World of Warcraft in the 'net's traffic patterns


Arbor Networks is a company that continually monitors the Internet and its usage -- they keep track of Internet outages and site visits on a global scale. They just recently released a report of when traffic peaks in the evenings around the world, and at least one of their results is about the game we're all playing, none other than World of Warcraft. In terms of just general consumer traffic online, the numbers tend to peak, according to the report, at around 8-11pm -- the time right before bed when most Americans are done with dinner, and have a little free time to jump online and browse around. In terms of what they're doing when online, simple web browsing makes up most of that traffic (52%), what's the rest of it? Gaming, including WoW.

More than any other gaming service (they also take a look at Steam), WoW's chart is extremely interesting -- it peaks solidly at 8pm every night, and then falls back down just as sharply around 11pm. In other words, the biggest audience for WoW (during this time period -- this is over ten days in July of this year) is raiders, who show up on time at 8 and end the raid around 3 hours later. In other words, if you want to avoid the crowd, show up after 11. Or even better, raid in the mornings. Interesting stuff -- certainly Blizzard has much more detailed information on when people log into the game (and where they go when they do), but as an overview of traffic patterns, Arbor's research all makes sense.

[via Network World]

Filed under: Realm News, Analysis / Opinion, Virtual selves, Odds and ends, Instances

Blizzard gives out a day of compensation for the downtime

Blizzard's been on shaky footing this week with all the downtime, from their forum issues to in-game mail problems, and even their main site has had trouble. But there's good news for those affected by the outages (everybody?): we're all getting an extra day of playtime. Tyren says that they believe the problems are now fixed, and that players will recieve a free day of gameplay sometime within the next two weeks.

Personally, I wasn't affected much, but free gametime is free gametime. The real test will be this evening and this weekend -- if Blizzard can keep their realms up even under the pressure of so many people checking out the expansion, it'll be a feat. But odds are that, considering how many players are likely to try checking out Northrend in the next few days, the shakiness is not quite over.

Filed under: Analysis / Opinion, Realm Status, Blizzard

How Blizzard mishandled the BlizzCon ticket situation

As you may or may not know, we here at WoW Insider are not an official Blizzard fansite. There are a few different reasons for that, but one of them is that within the Fansite Program Code of Conduct, there is a clause that states, "fansites should present content that is supportive of World of Warcraft and Blizzard Entertainment." We don't disagree with that clause -- fansites are run by fans, and they should support Blizzard. But our status as an unofficial site leaves us completely free to talk indepth about situations where Blizzard has messed up big time. And as many players already know, the BlizzCon ticket sales process that took place earlier this week is definitely one of those situations.

Blizzard is, of course, a game company. No one expects them to put on events like WWI and BlizzCon -- they do so to serve the community that's grown up around their games (and, let's be fair, market and advertise their products to the core of their fanbase). And the community loves those events, both hearing about and attending them. Which is why it was a surprise to no one (except maybe Blizzard themselves) that when the ticket sales kicked off Monday morning, it was a nightmare -- the site was hammered by fans trying desperately to buy tickets, the Failoc was a familiar sight, and within a few hours, even Blizzard.com's main site was down.

Everyone could have predicted that there'd be problems like that -- when a fanbase of 11 million tries to buy 12,000 tickets, of course you're going to have technical problems. But Blizzard's mishandling of the situation didn't happen on Monday morning -- anyone can suffer from server outages. It happened over the next two days, days full of frustration, endless page refreshing, and a lack of useful communication from Blizzard about just what was happening.

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Filed under: Analysis / Opinion, Fan stuff, WoW Insider Business, Blizzard, News items, Guides, BlizzCon

WoW Server Problems Under Scrutiny

If you're a WoW subscriber and you're reading this, there's a good chance that you're either at work, or unable to log into the game. Ok, that's taking it a bit far, but it's no secret that the WoW servers have a pretty bad reputation for reliability these days, and although the problem has seen improvements in some respects, overall, I think most players would agree that the issues don't seem to be improving at a steady enough rate, especially with all the problems that have followed the last two patches.

ZDNet has an article on the problem, spurred in part by the outages of this past weekend. The article contains statements from both gamers & industry professionals who cast some light on the challenges faced by Blizzard in the face of overwhelming subscriber numbers & a market with basically zero competitors on the same playing field, and by frustrated players who just want to use the service they pay for.

Personally, I sympathize with Blizzard to a degree, but I sympathize with my wallet more...

Filed under: Patches, Analysis / Opinion, Realm Status, Odds and ends, Blizzard, News items

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