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Posts with tag premium-services

Real ID grouping feature out of beta, remains free

The Real ID party grouping feature, which allows players across realms to group up and run dungeons through the Dungeon Finder with same-faction Real ID friends, is officially out of beta and remains a free service.

When the service was first announced, a premium price was going to be attached to the service, but since launching, Real ID grouping is not part of the premium package -- it's free for everyone. Blizzard reserved the right to add features to the premium suite of WoW services, but this one is here to stay for free.

I was skeptical about the costs associated with the service in the beginning, but after trying out the service with fellow WoW Insider editors, I was hooked. Paying for the service, however, was not something I would have done. Players have a certain expectation about what they get with their monthly subscriptions, and in a world where free-to-play MMOs and games charge small amounts all over the place for items and boosts, a subscription game in the vein of World of Warcraft has a harder time justifying the extra costs because of the nature of the monthly subscription beast. It is nice to see that Blizzard is adding this feature for all players, no cost attached. Hit the jump for the full announcement and FAQ.

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Filed under: Blizzard, Cataclysm

Zarhym talks premium WoW services

A WoW forum-goer recently asked why Blizzard was charging for premium services like character server transfers, re-customizations, and the other multitude of options and services Blizzard provides players. Blizzard Community Manager Zarhym hit the thread to discuss the nature of Blizzard's premium services for players and let players know that really, premium services are for people who want them and feel they are worth the cost.

Zarhym first makes the point that these features and premium services are in no way made to be needed to play the game. In fact, I'd take things a step forward and say that so far, Blizzard has been exceptionally good at providing only cosmetic and quality-of-life premium services, where other games could have already cashed in on a playerbase like WoW's. These optional services can improve your own personal quality of life, be it race-changing to an obviously superior blood elf or transferring servers to be with a new guild, but they are not tied to the core gameplay experience.

Zarhym's full statement, after the break.

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Filed under: Blizzard

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