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Posts with tag real-id-forums

Zarhym hints at cross-realm raiding

In a recent player-created thread about cross-realm raiding on the official forums, Community Manager Zarhym popped in with seven enigmatic words:

Zarhym
We have some plans. They're good plans.


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Filed under: Blizzard, News items, Raiding

New Blizzard community website, forums begin testing in November

The announcement came out this morning on the EU forums that Blizzard is getting ready to roll out its new community website and forums for World of Warcraft some time in early November. Anyone who has been to the community site for StarCraft 2 will already be aware of some of the new features including a more advanced forum system than what we have now. Features will include the ability to report a post for trolling or spam without changing pages, being able to see a quick summary of the thread by mousing over and letting players up- and down-rate responses.

The current forums will be set as locked during the beginning of the transition and then will be completely removed toward the end. This means that if there are any old guides, posts or fun things from days of old that you want to see moved to the new forums, you should copy them to your own computer now.

One thing that is curiously missing from the announcement is what alternative Blizzard has developed to its original Real ID forums concept since it was thrown out. StarCraft 2 has a centralized handle that is associated with your Battle.net login, and it is the same handle/avatar that's used for multiplayer games. Hopefully, they'll provide more details on issues like this as things start to lead up to the changeover.

The full blue post is after the break.

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Filed under: Blizzard, News items

Blizzard responds to common Real ID concerns

Nethaera (Blizzard community manager) posted answers to some of the common Real ID questions and concerns on the forums today. With the PR disaster that was Blizzard's original Real ID on the forums concept, a follow-up aimed at easing tensions in the community -- even after the retraction -- was to be expected. While Blizzard offered some good news on things people have been requesting, they also dodged other points for the moment in true Blizzard style.

Some highlights from the announcement:
  • no current plans for an online handle to be used in game with Real ID instead of your name
  • feature to disable your name's appearance in Friends of Friends list coming around the time of StarCraft II
  • plans for some sort of unique ID on the WoW forums
The full announcement is after the break.

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Filed under: Blizzard, News items, Account Security

ESRB issues apology over email leak

Yesterday, we learned that the ESRB (Entertainment Software Rating Board) accidentally emailed the names of people who had complained about Blizzard's potential use of Real ID names on the official Blizzard forums. The ESRB has since sent out this apology:
Yesterday we sent an e-mail to a number of consumers who wrote to us in recent days expressing their concern with respect to Blizzard's Real ID program. Given the large number of messages we received, we decided to respond with a mass e-mail so those who'd written us would receive our response as quickly as possible - rather than responding to each message individually, as is our usual practice.

Through an unfortunate error by one of our employees, some recipients were able to see the e-mail addresses of others who wrote on the same issue. Needless to say, it was never our intention to reveal this information and for that we are genuinely sorry. Those who write to ESRB to express their views expect and deserve to have their contact and personal information protected. In this case, we failed to do so and are doing everything we can to ensure it will not happen again in the future.

The fact that our message addressed individuals' concerns with respect to their privacy underscores how truly disappointing a mistake this was on our part. We work with companies to ensure they are handling people's private information with confidentiality, care and respect. It is only right that we set a good example and do no less ourselves.

We sincerely apologize to those who were affected by this error and appreciate their understanding.

Sincerely,
Entertainment Software Rating Board
I am glad that the ESRB apologized, and it is telling that they have also acknowledged how ridiculous the mistake was in light of the subject matter. Suffice it to say, good on the ESRB for not only apologizing but understanding the issues present over online privacy. Hopefully this whole debacle can be used as a teaching moment.

Filed under: News items, Account Security

ESRB unintentionally exposes email addresses of people who filed complaints over Blizzard's Real ID system [Updated]

Update: The ESRB has since issued an apology.

During the recent Real ID catastrophe on the forums, many players decided to appeal to an industry source that might have been able to sway Blizzard to change its mind. These players contacted the ESRB (Entertainment Software Rating Board) as a Better Business Bureau-type middleman in this situation with their concerns. The ESRB itself has championed such causes in the past with its Privacy Online program, which is designed to help companies meet various privacy laws like the Children's Online Privacy Protection Act (COPPA).

Since Blizzard recanted its decision about the forums, the ESRB faithfully followed up with those concerned.

Unfortunately, in that followup email, the ESRB exposed individuals to a new set of privacy concerns.

The letter and more information after the break.

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Filed under: News items, Account Security

Sunday Morning Funnies: Huff huff bing!

This week's list is long, so I'll get straight to the point! Note: If you're the artist of one of the comics on this list, please pass through the break for a special, clearly super secret club message.
This week, I have devoted a special section to comic artists who chose to comment on the Real ID fiasco through their art.

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Filed under: Analysis / Opinion, Humor, Comics, Sunday Morning Funnies

The Daily Quest: Shh, the internet dragon is sleeping


Here at WoW.com, we're on a Daily Quest (which we try to do every day, honest) to bring you interesting, informative and entertaining WoW-related links from around the blogosphere. Is there a story out there we ought to link or a blog we should be following? Just leave us a comment and you may see it here tomorrow! Take a look at the links below, and be sure to check out our WoW Resources Guide for more WoW-related sites.

The internet can breathe again. Earlier today Blizzard announced that they will not be requiring real names to post on the official Blizzard forums, and the blogosphere in response breathed a huge sigh of relief. Here's a whole mess of thank-you's and other notes regarding the decision from various bloggers:

Filed under: The Daily Quest

Mike Morhaime: Real names will not be required on official Blizzard forums

In a move that is sure to generate just as much discussion as the initial decision itself, Mike Morhaime, co-founder and CEO of Blizzard Entertainment, has released a statement that says "real names will not be required for posting on official Blizzard forums."

Morhaime says that Blizzard has been "constantly monitoring the feedback" given by the community and that they are "driven 100% by the desire to find ways to make our community areas more welcoming for players and encourage more constructive conversations about our games."

The other upgrades to the forums will still apply, such as rating posts up or down and conversation threading.

This will, no doubt, make many members of the community quite happy.

The full statement (updated) after the break.

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Filed under: News items

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