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Posts with tag realm-issue

Login issues reported this evening


WoW.com has been getting a massive number of tips in regarding problems people are experiencing when trying to log into the game. There is no official Blizzard word yet, but I wouldn't be surprised to see one soon.

The problems seem to be originating from people who have not yet merged their World of Warcraft accounts with their Battle.net accounts. To do so, go into the account management page and select the appropriate options.

There have been some stability issues with the login servers the last few days, and this seems to just be the latest.

If you can't get in, check out our Guide to Patch 3.2 - we're expecting the patch to drop within the next few weeks. And if you haven't heard already, the Warcraft Movie has landed a director - Sam Raimi. It's World of Spidercraft, baby.

Update: Now there is an official Blizzard response to the problem, although there is no ETA on a solution.

Update #2: For those wondering, the issue was fixed overnight.

Filed under: Realm Status, News items

Blizzard tells Oceanic realms they're fixing it


Here's the situation: Many people are experiencing problems with Oceanic realms being offline, having heavy lag, or just general stability issues. These issues have principally appeared after patch 2.4 hit, and are a major pain for those playing over there. Players cannot loot items in a timely manner, they lag out during raids, and playing the new content (or any instance) is sometimes impossible.

Players have, for the most part, provided excellent documentation to Blizzard concerning the stability. They have done so in a massive thread over on the Customer Service Forums, and it is actively being monitored and commented on by Syndri, a Blizzard representative. The thread was started on March 31st, with the issues appearing a couple weeks before that, and is still active today.

The analysis: There is a lot of Blizzard hate going around about this issue. We've received numerous emails on the subject, and taking a look around the internet and the official forums show the same feelings. This is, in my opinion, unfounded.

Blizzard has came out and said that they know the issue is happening, that they're looking into it, isolating it, and attempting to fix it. They're well aware that people are having issues playing the game – and they want to fix that. It's in their best interest as a business, and as good people (the folks working there are good people, remember). However the acknowledgement by Blizzard doesn't seem to stop a horde of people from saying they're being ignored: they're not. Syndri even makes an appeal to the masses: "By all means, vent your concerns and experiences herein; that's what this thread is here for. But don't-and I do ask this sincerely-ignore the attention that this matter has truly received."

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Filed under: Analysis / Opinion, Realm Status, Blizzard, News items

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