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Posts with tag realms-offline

New Year's Eve server connectivity issues

If you were planning to ring in the New Year by leveling up or running some LFR, you may want to think again -- realm connectivity issues have abounded over the past hour, bringing numerous realms offline. Customer Support is looking into the problem and on the official forums the Blizzard reports that "some realms have recovered."

For realms that haven't recovered -- or realms that are hopping online and off -- we don't have an official ETA, but keep your eyes on this post for further updates. For the official word from Blizzard, follow @BlizzardCS on Twitter or watch the forum thread on tonight's connectivity issues.

Filed under: News items

Dozens of realms under long maintenance tomorrow

There will be two kinds of maintenance tomorrow.

The first kind will be from 3:00 a.m. PDT until 11:00 a.m. PDT. This is the "normal" maintenance time. This will apply to all realms that are not on the list after the break.

The second kind of maintenance will be from 12:00 a.m. PDT until 12:00 p.m. PDT. The realms after the break will be undergoing this maintenance.

It is likely the Wintergrasp changes we just broke will go live tomorrow. There's a bit of uproar about them, and it'll be interesting to see exactly what the changes are. There is no indication if patch 3.1.2 will be dropping tomorrow or not.

The list of realms down for half a day after the break.

Read more →

Filed under: Realm News, Realm Status, News items

Realms offline until at least 6:00pm EST [Updated]

Breaking news from the service status forums:

All realms will be offline until at least 6:00pm EST / 3:00pm PST. They are having to keep the realms down for this extended period due to errors in the mail system.

Essentially, every piece of mail that was sent prior to the realms going down at 8:00am EST was lost when the servers came back up. Blizzard has said that they are actively looking for a solution to the problem. We're keeping our mailbox post updated with the latest information on that front.

Hopefully this extended downtime is not foreshadowing things to come when Wrath of the Lich King starts to enter circulation tomorrow evening at midnight*.

Update: Please see this post for more information concerning the downtime.

Stay tuned to WoW Insider for more updates.
Are you ready for the challenges that await you in Northrend? WoW Insider has you covered with our 8-day guide to Preparing for Wrath. Also, check out our feature on AddOns new, old and outdated and Essential AddOns for Wrath written especially with the expansion in mind.

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Filed under: Realm Status, News items

Why are the servers down and other questions

For many of us, realms excitedly went up for a few minutes but quickly came crashing down. Reader Venorize was kind enough to send us a link to an F.A.Q answering all the pertinent questions about our realms... and why they're currently borked. Important questions like why our loading screens take forever to load (answer -- thousands and thousands of other people are logging in at the same time) and why our screen is cluttered with all sorts of incomprehensible gibberish and weird images (hint -- turn off your AddOns first).

If you're having trouble logging in, experiencing difficulty in playing the game, or simply can't access of play World of Warcraft post Patch 3.0.2, head over to the F.A.Q., there are a lot of good answers to important questions. Even those not answered by our very own F.A.Q. assembled by Eliah. If you've got a question that isn't addressed here at WoW Insider or there, that's probably when you can head on over to the forums and bug Blizzard. Or... you can try and see if your realm's back on. A little patience goes a long way.

Filed under: Patches, Blizzard

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