If you've been paying attention to the role forums and the "Ghostcrawler drama" this past week, you know what I'm talking about. If not, we'll begin with a brief rundown.
The Inherency of the Status Quo
WoW is designed and run by a team of people, with a handful of "leads" in position to direct the design of the game. These people, such as Ghostcrawler, are at the top of the ladder in terms of game development. They are the conglomerate of the entire design and development teams underneath them.
Ghostcrawler, and in the past a few people like him, post on the role forums daily in an effort to establish a dialogue with the community over some, but not all, game design principals.
The community, as expected, is more than happy to talk with Ghostcrawler and the rest of Blizzard.
The Harm of the Vocal Minority