- Type battle.net into your browser (no typos) and it will go to the secure battle.net site appropriate to your region.
- Enter your account info.
- Under Manage My Games, choose Add or Upgrade a Game.
- Enter the Beta Key provided in the email where it says Enter Game Key.
- Press Add Game.
Posts with tag security
Though we were unable to find this app from Blizzard directly, we believe it to be legitimate. However, we have contacted Blizzard for confirmation. We'll let you know what they have to say when we hear back from them. Update: Here is the link to the official Blizzard support page for the Android app. Looks like it's legit. Update 2: Here is the official announcement.
If you don't have an Authenticator yet, we can't recommend it enough. The added protection an authenticator provides to your account is much greater than the slight inconvenience of needing access to your phone whenever you login. This is particularly the case if you game at internet cafes.
Gallery: Battle.net Mobile Authenticator
Let's dissect the above whisper:
- It's one whisper made to look like two. This will work if your chat settings match the scammer's chat settings, but if you've fiddled with your font or chat window, then the formatting will be off and the scam will be more obvious.
- The whisper is from a garbage name. All "players" I've seen with random characters have been scammers or gold selling barkers. So anything after such a name should be considered highly suspect.
- It says [Game Master]GM. The scammers aren't even trying here. Blizzard GMs have names and have <GM> before their names.
- It sends you to a non-Blizzard site. Don't go to any website you get in tells or in-game mail as a general rule. If you have received a ban of any kind, you will receive an email to the account you have on file with your subscription info.
A lot of it is common sense - things like using an authenticator (which also gets you a nifty Corehound pet), not giving your account name/password to anyone (even if they say they're a Blizzard employee), and keeping up-to-date browser software and anti-virus on your computer. It never hurts to reiterate these things, though; many accounts get compromised every day through not observing these rules.
Important note: The following guide assumes that you have not put an Authenticator on your account. There are no confirmed cases of accounts being stolen if they are protected by an Authenticator.
In the wake of yesterday's rumor that the Cataclysm Friends and Family alpha will be starting this Tuesday, January 12, we should expect an increase in scammers trying to get your account details by offering phony alpha invites. We saw a lot of these for both Burning Crusade and Wrath of the Lich King as well, and some of them were very well crafted.
At this phase of Cataclysm's development, though, it will be comparatively easy to keep yourself safe. Since this is a friends and family alpha, if you don't have friends or family that work at Blizzard, you will not get an invite. Therefore, anyone offering you one is trying to pull a scam. Basically, everyone who's going to be getting legitimate access to the alpha should know who they are already. Everyone else, sit tight and stay tuned to WoW.com for the latest on WoW's next chapter.
World of Warcraft: Cataclysm will destroy Azeroth as we know it. Nothing will be the same. In WoW.com's Guide to Cataclysm you can find out everything you need to know about WoW's third expansion. From Goblins and Worgens to Mastery and Guild changes, it's all there for your cataclysmic enjoyment.
Authenticator owners received a nice surprise in their mailboxes when Patch 3.3 dropped: the corehound pup pet. It's absolutely adorable and a completely unexpected bonus to having a secure account. But it has also caused much kvetching among those who feel they are too careful to ever need the authenticator. Pet envy caused some to sign up for the free application for their phone or buy the physical gadget in order to obtain the two-headed cutie. But they soon discovered that removing the authenticator from their accounts also removed the pet.
Their loss can be your gain, however. One problem that many guilds have is that some of their high ranking members, with full bank access, have account security issues. When a guildbank gets raided by a hacker, it affects the entire guild -- not just the compromised account. One thing guild leaders can do to protect all members is require authenticators for bank access. Previous to patch 3.3, this was hard to prove. Now GLs can just ask to see your corehound pup.
And you might as well, too. Blizzard's Store was flooded with people looking for authenticators yesterday, but things have slowed down a bit, and they've even got a brand new design with the Corehound Pup right on there. The price, as usual, is $6.50 with free shipping. If you've got an iPhone or an iPod touch, you can get the app free from iTunes, and we're told that it's coming to other platforms at some point in the future (guess when: "soon"). Even if you don't want to apply the Authenticator for whatever reason, just think of it as an almost-half-price pet.
Of course, an announcement like this comes with all sorts of complaints. I've perused the forums on the topic and checked out some of the comments when we announced it here. Here's a few common reasons players are against it. Just for kicks, I've offered some solutions!
Filed under: Breakfast Topics
Unfortunately, the issue that originally got the app pulled off the store hasn't actually been fixed: the official blurb is now saying that you should definitely remove the authenticator from your account before you upgrade, and then re-apply it again to your account after you've upgraded (and presumably gotten a new key installed). If you install this new version of the app and then try to access your account, it won't work (and you'll have to call Blizzard support at 1-949-955-1382 to help them remove the old authenticator).
Small hassle to go through, however, to have an account protected against hacking. If you have an iPhone or an iPod touch and haven't picked up this application yet, now's the time to do so for sure.
[Thanks to everyone who sent this in, especially Eric!]
Blizzard can make authenticators a mandatory feature on all Battle.net accounts.
There are many pros and cons such a move would bring about. Let's examine the cons first since everyone likes to complain about stuff. The largest con would be that people would be required to have a physical piece of equipment specific to WoW and other Blizzard games. Some people would obviously not be okay with this and cancel their subscription, and others would not understand how to push a button and punch in numbers (I'm not kidding). There would be a large cry from people around the net, particularly people who enjoy scamming others out of gold and their accounts, but those are easily enough ignored.
When this happened to a guildie, I must admit I was skeptical. Blizzard scans for viruses? And then sends an email that sounds suspiciously similar to the various phishing emails out there? But my friend sent me a copy of the email and described the whole process to me and I am a believer. Blizzard has some issues it needs to resolve with how it is handling this, however.
There are a few caveats here that m0rtis doesn't mention, but we will: first of all, there's no way to guarantee whether someone is using an authenticator or not, so while you can make guildies promise, there's no real way to check up on them. Second, not all guild banks get emptied out due to hackers -- many guild banks get ninja'd by someone within the guild, and there's no authenticator that can protect against that. So having authenticators on bank members (or at least having them promise they've got them) isn't 100% protection. But it is something.
I recently got an Authenticator in the mail and I noticed something while I was inspecting it: there appears to be no way to open it short of cracking it open with large objects. Is there a battery life on these? If it stops giving me my magic codes, will I have to get a new one?
I got an authenticator for my own use recently and have to admit I hadn't thought to look into the battery life, which is a very good question indeed. A dead authenticator means you have no way of getting into the game (or even into your online account) without official help from Blizzard.
Turns out the little security doodads are manufactured by a company named Vasco, and after poking around their website, I'm reasonably certain that Blizzard authenticators are a variant of Vasco's DIGIPASS GO 6 model. What makes me so sure? The GO 6 model page is the only one accompanied by an article on fraud and hacking in online gaming. They don't come right out and say that Blizzard is a customer, but unless Hello Kitty Online is a bigger hive of scum and villainy than even we gave it credit for, you don't have to be a genius to figure out that World of Warcraft figures prominently in MMORPG account theft.
Naturally, even if that's not the graphic you see, you should be wary of Cataclysm-related phishing sites. There are quite a few right now, and they will even grow more numerous after BlizzCon. Be mindful of the sites you're linked, be careful where you enter your WoW account information, as well as your personal information. I know we've said it many times before, but we really can't say it enough. Don't do anything silly, and if you want to be absolutely sure that you don't do anything silly, grab yourself an authenticator if you can. If you can't get the physical authenticator, there's always one of the mobile authenticators.