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Posts with tag stability

Blame beta crashes on Unholy Blight

The beta realms have been even less stable than normal this weekend, which is a bit inconvenient when everybody is trying to test Naxxramas. Apparently the cause of the crashes has been pinpointed, and it's the Death Knight spell Unholy Blight (specifically Rank 2). It seems that whenever that spell was used, it would bring down the world servers. Perhaps it was mistakenly coded to surround the world servers with a vile swarm of unholy insects, instead of the DK's target.

So the devs have hotfix-disabled it; you will still see it in your spellbook, but it will have no effect if you try to cast it. A worthwhile trade-off for the servers staying up for more than five minutes at a time, I'd say. The other ranks, including the level 80 rank 4 version, are still available. The Storm Peaks and Icecrown zones were also causing issues, and will not be able to be hotfixed, so we'll have to continue to do without them until the next patch.

Filed under: Bugs, Realm Status, Death Knight, Wrath of the Lich King

Blizzard tells Oceanic realms they're fixing it


Here's the situation: Many people are experiencing problems with Oceanic realms being offline, having heavy lag, or just general stability issues. These issues have principally appeared after patch 2.4 hit, and are a major pain for those playing over there. Players cannot loot items in a timely manner, they lag out during raids, and playing the new content (or any instance) is sometimes impossible.

Players have, for the most part, provided excellent documentation to Blizzard concerning the stability. They have done so in a massive thread over on the Customer Service Forums, and it is actively being monitored and commented on by Syndri, a Blizzard representative. The thread was started on March 31st, with the issues appearing a couple weeks before that, and is still active today.

The analysis: There is a lot of Blizzard hate going around about this issue. We've received numerous emails on the subject, and taking a look around the internet and the official forums show the same feelings. This is, in my opinion, unfounded.

Blizzard has came out and said that they know the issue is happening, that they're looking into it, isolating it, and attempting to fix it. They're well aware that people are having issues playing the game – and they want to fix that. It's in their best interest as a business, and as good people (the folks working there are good people, remember). However the acknowledgement by Blizzard doesn't seem to stop a horde of people from saying they're being ignored: they're not. Syndri even makes an appeal to the masses: "By all means, vent your concerns and experiences herein; that's what this thread is here for. But don't-and I do ask this sincerely-ignore the attention that this matter has truly received."

Read more →

Filed under: Analysis / Opinion, Realm Status, Blizzard, News items

The Burning Crusade: Lag and Instability

The vast amount of coverage I have seen on The Burning Crusade rollout has been positive. I'm having very negative experiences. For the first time since I started playing Warcraft I got to bed early last night. Not because a raid got cancelled, or because I was tired, but because I couldn't actually do anything.

Every quest spawn in Outlands was camped. As a warlock, I'd typically get a couple DoT's on a mob, and some warrior would charge it. DoT's don't tag mobs until they do damage. It was taking, oh, 20-30 seconds for DoT's to tick because of the breathtaking lag. So I'd do about half the damage on the mob, the warrior would do the other half and get all the quest credit. Excellent. At least I was still out mana for the cast.

So I rolled a new Draeni. Every quest spawn in the Draeni starting zone was camped. As a mage, I'd typically get 8 seconds into a 10 second frostbolt cast (did I mention it was laggy?) and a shaman would earth shock the mob, and I'd kill it half and get no credit. Nobody wanted to group, because of the XP penalty.

The Outlands and the new starting zones are all on the same server. How do I know that? They all crash together.

So I went back to my warlock, back to Outlands, and decided to get a guild group together to try the Ramparts. We zone in, the server crashes. Twice. Before the first pull.

Then I get clever. I go to bed early, use flextime for the early in-early out and get home at 4. That would give me 3 hours of playtime before prime time. And they rebooted the servers this afternoon. I got 20 minutes in before the waves of crashes started again.

I'm moving one of my level 60's over to a different server. A server that isn't crashing the outlands over and over and over again. Maybe I'll hit 70 there. Because it's not happening on my main server. So far this patch has been a uniformly horrible experience for me.

Anyone else having bad experiences? Vent (but keep it civil) below.

WoW Server Problems Under Scrutiny

If you're a WoW subscriber and you're reading this, there's a good chance that you're either at work, or unable to log into the game. Ok, that's taking it a bit far, but it's no secret that the WoW servers have a pretty bad reputation for reliability these days, and although the problem has seen improvements in some respects, overall, I think most players would agree that the issues don't seem to be improving at a steady enough rate, especially with all the problems that have followed the last two patches.

ZDNet has an article on the problem, spurred in part by the outages of this past weekend. The article contains statements from both gamers & industry professionals who cast some light on the challenges faced by Blizzard in the face of overwhelming subscriber numbers & a market with basically zero competitors on the same playing field, and by frustrated players who just want to use the service they pay for.

Personally, I sympathize with Blizzard to a degree, but I sympathize with my wallet more...

Filed under: Patches, Analysis / Opinion, Realm Status, Odds and ends, Blizzard, News items

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