Posts with tag wow-authentication

We saw it last night, and the problems have once again appeared this afternoon. Authentication isn't working as intended for non-Battle.net accounts. This means if you haven't transformed your WoW account into a Battle.net account, you're probably not going to be able to get into the game easily.

The transformation process can be initiated at us.battle.net. It only takes a few minutes and is relatively painless. Converting your account to Battle.net is not required at this time, but I don't think anyone should be surprised if it is soon.

Malkorix has said that there are problems, and they are aware of the problems, but don't have any ETA on a fix at this time. He also makes a point to note that converting your account to Battle.net is only a reported and unconfirmed by Blizzard solution. However we can say that we haven't seen any issues with Battle.net accounts.

We'll update this post when we have more information.

Update: The issue is fixed, for now.

WoW.com has been getting a massive number of tips in regarding problems people are experiencing when trying to log into the game. There is no official Blizzard word yet, but I wouldn't be surprised to see one soon.

The problems seem to be originating from people who have not yet merged their World of Warcraft accounts with their Battle.net accounts. To do so, go into the account management page and select the appropriate options.

There have been some stability issues with the login servers the last few days, and this seems to just be the latest.

If you can't get in, check out our Guide to Patch 3.2 - we're expecting the patch to drop within the next few weeks. And if you haven't heard already, the Warcraft Movie has landed a director - Sam Raimi. It's World of Spidercraft, baby.

Update: Now there is an official Blizzard response to the problem, although there is no ETA on a solution.

Update #2: For those wondering, the issue was fixed overnight.

In the last fifteen minutes or so we've received numerous reports that authentication servers are down for North American realms. While the outage does not appear to be affecting anyone in game, those folks logging in will be stuck at "authenticating" for the time being.

There has been no word from Blizzard about this, but if we've gotten a dozen tips about this in the past fifteen minutes, I'm sure they have too.

We'll update this post when we have more information.

Update #1: Speak of the devil, there's a blue post about this now.

Update #2: It appears the issue is now resolved.