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Posts with tag wow-mail

Cross-realm account-bound mail now live, mailing rules

It's time to roll that new alt! Those of you playing on multiple realms -- or those of you who want to -- have reason to rejoice today, because with patch 5.4.2 you can now mail account-bound items between realms. This is at least true on North American realms and Oceanic realms -- European realms can expect the feature to pop up tomorrow after the patch. The process isn't much more complicated than sending items on a single server: just send your mail to "charactername-servername" -- without the quotation marks, of course. If your server name has spaces in it, skip the spaces. (So "The Venture Co" server would be "theventureco" for mailing purposes.) Bashiok explains the syntax:
Like any mail you send to yourself, once you've clicked "send," the item immediately appears in your mailbox. And though heirlooms are the most obvious items to mail from character to character, there are a number of items that fall into the account bound category, including archeology items, Timeless Isle armor tokens, and more. However, you still can't send cash or non account-bound items, so your gold stash is tied to your server.

Filed under: News items

In-game mail to be reimbursed

Zarhym announced a short time ago that all mail items lost today will be reimbursed. The reimbursement of the in-game mail will happen in two steps:

  1. All items in the mail system will be sent to characters in one or more mail messages.
  2. Gold from the AH or sent through the mail will be sent in a separate message.
This applies to all mail sent within the last 15 days. We can infer that only mail sent in the last 15 days has been affected.

Do not contact a game master (GM) about this, and do not call customer support. The reimbursement will happen automatically.

Since the forums are down, you can read the full text of Zarhym's announcement after the break.
Are you ready for the challenges that await you in Northrend? WoW Insider has you covered with our 8-day guide to Preparing for Wrath. Also, check out our feature on AddOns new, old and outdated and Essential AddOns for Wrath written especially with the expansion in mind.

Read more →

Filed under: News items

Servers back down: Mailboxes empty [Updated x2]

The realms were briefly up this afternoon. Anyone who logged into them was greeted with everything working smoothly – except for their mailbox.

Many people found that they did not have the mail that was previously stored in their mailbox prior to the reset.

This is, of course, a big deal for bank alts and others who send tens of thousands of gold through the system. Blizzard has shut down the realms again, and is aware of the problem.

Update at 3:35pm: Syndri tells us that they are actively looking for a fix, and that as of yet none has been found. See our realm status post for more information about the extended downtime.

Update at 10:34pm: Mail will be reimbursed. More information.

We here at WoW Insider would like to encourage Blizzard to just fix it!

Stay tuned for more updates.

Read more →

Filed under: Bugs, Realm Status

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